IBM Exam C1000-101 Topic 3 Question 80 Discussion

Actual exam question for IBM's C1000-101 exam

Question #: 80
Topic #: 3

When talking to a customer about their needs, what is one of the important factors contributing to a positive sales experience?

Aconfidence

Blistening

Cprojection

Dinforming

Show Suggested Answer

Suggested Answer: A

by Ellen at Jul 14, 2025, 02:26 AM

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Kaitlyn

20 hours ago

Haha, C) projection? What is this, a theater performance? B) listening all the way, folks!

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Lauryn

2 days ago

I agree, when we listen to the customer, we can better understand their requirements and offer tailored solutions.

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Sheridan

7 days ago

I think listening is crucial because it shows the customer that we care about their needs.

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Marjory

17 days ago

Hmm, I'd say a combination of B) listening and D) informing. Gotta understand the customer and then provide the right information.

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Rebecka

18 days ago

I agree, B) listening is the way to go. You can't sell to someone if you don't understand what they're looking for.

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Lang

24 days ago

Definitely B) listening. Paying attention to the customer's needs is key for a positive sales experience.

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Jerry

27 days ago

B) listening

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