IBM Exam C1000-101 Topic 3 Question 80 Discussion

Actual exam question for IBM's C1000-101 exam

Question #: 80
Topic #: 3

When talking to a customer about their needs, what is one of the important factors contributing to a positive sales experience?

Aconfidence

Blistening

Cprojection

Dinforming

Show Suggested Answer

Suggested Answer: A

by Ellen at Jul 14, 2025, 02:26 AM

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Kaitlyn

3 days ago

Haha, C) projection? What is this, a theater performance? B) listening all the way, folks!

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Lauryn

4 days ago

I agree, when we listen to the customer, we can better understand their requirements and offer tailored solutions.

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Sheridan

9 days ago

I think listening is crucial because it shows the customer that we care about their needs.

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Marjory

19 days ago

Hmm, I'd say a combination of B) listening and D) informing. Gotta understand the customer and then provide the right information.

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Rebecka

20 days ago

I agree, B) listening is the way to go. You can't sell to someone if you don't understand what they're looking for.

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Daniela

A) confidence is important too, but listening is key to understanding the customer's needs.

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Lang

26 days ago

Definitely B) listening. Paying attention to the customer's needs is key for a positive sales experience.

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Judy

I agree, listening is crucial in understanding what the customer really wants.

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Jerry

29 days ago

B) listening

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