IASSC ICYB Exam - Topic 5 Question 43 Discussion

Actual exam question for IASSC's ICYB exam

Question #: 43
Topic #: 5

[All ICYB Questions]

Benefits and working conditions would be primarily the concern of which of the following?

AVoice of the Customer

BVoice of the Employee

CVoice of the Business

DVoice of the Process

Show Suggested Answer

Suggested Answer: D

by Lonny at Jan 11, 2023, 04:27 AM

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Mohammad

4 months ago

100% agree with B, employee voice is key!

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Jeanice

4 months ago

Wait, are we sure it's not D? Processes can affect working conditions too.

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Margot

5 months ago

C makes sense, businesses need to care about their workers.

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Shalon

5 months ago

I think it's actually A, customers matter too.

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Jolanda

5 months ago

Definitely B, it's all about the employees!

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Dorathy

5 months ago

I recall something about the Voice of the Customer focusing on external feedback, so that rules out A. I guess B makes the most sense.

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Virgina

5 months ago

I feel like it could also relate to the business side, but that seems less likely. I think I’ll stick with B for this one.

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Kimberely

5 months ago

I’m not entirely sure, but I remember a practice question that mentioned employee feedback being crucial for working conditions. Maybe it’s B too?

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Ling

5 months ago

I think benefits and working conditions are more about the employees, so I’m leaning towards B, Voice of the Employee.

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Ashton

5 months ago

This looks like a tricky ACL question. I'll need to carefully read through the details and think through the logic.

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Yoko

5 months ago

I remember that developing the project charter is important, but I'm not confident about the rest of the options. Could it be A?

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Cassi

5 months ago

I'm not sure this solution will work. Preventing permanent deletion of private chats in Teams seems more like a Teams-specific setting rather than a OneDrive for Business setting.

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Carey

11 months ago

Wait, is the 'Voice of the Process' a real thing? I thought this was about people, not inanimate objects. That's a new one on me.

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Jesusita

9 months ago

C) Voice of the Process

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Misty

9 months ago

B) Voice of the Business

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Quinn

10 months ago

A) Voice of the Employee

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Dylan

11 months ago

The Voice of the Customer? What do they have to do with employee benefits? I'm pretty sure the customers just want a good product or service, not to worry about how the company treats its workers.

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Louis

9 months ago

Voice of the Process focuses on efficiency and may indirectly impact working conditions.

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Leota

9 months ago

Voice of the Business may also consider employee benefits to maintain a positive image.

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Leota

9 months ago

The Voice of the Customer can influence employee benefits by demanding quality products and services.

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Dean

9 months ago

Voice of the Employee is primarily concerned with benefits and working conditions.

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Truman

9 months ago

Ultimately, all voices, including the Voice of the Process, can influence how employees are treated and the overall success of the company.

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Sage

10 months ago

The Voice of the Business also plays a role in determining benefits and working conditions to ensure the company's success.

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Arlette

10 months ago

The Voice of the Customer may not directly impact employee benefits, but happy employees can lead to better products and services.

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Becky

10 months ago

Employee benefits and working conditions are important for the Voice of the Employee.

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Hobert

11 months ago

The Voice of the Process? Really? I don't think the process cares about benefits and working conditions. That's more of a human resource issue.

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Alyssa

10 months ago

B) Voice of the Business

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Starr

10 months ago

A) Voice of the Employee

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Romana

11 months ago

I think the Voice of the Business would be more interested in things like profitability and efficiency. Benefits and working conditions seem more like an employee perspective.

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Justine

11 months ago

Definitely the Voice of the Employee would be concerned with benefits and working conditions. That's their job, right?

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Leandro

11 months ago

But wouldn't Voice of the Business also be concerned about benefits to attract and retain talent?

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Layla

11 months ago

I agree with Loren, employees are directly affected by benefits and working conditions.

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Loren

11 months ago

I think benefits and working conditions would be the concern of Voice of the Employee.

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