When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
I'm a little confused by this question. Is it asking about a specific feature used in process mapping, or is it more general? I want to make sure I understand the context before I choose an answer.
Okay, let me think this through step-by-step. A process map is used to visualize the flow of activities, and adding a feature to clarify department involvement sounds like it could be Swim Lanes. I'm feeling confident about that answer.
Hmm, I'm a bit unsure about this one. I know process maps have different ways to organize information, but I can't quite remember the specific term for separating departments. I'll have to think this through carefully.
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