Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

IASSC ICYB Exam - Topic 2 Question 104 Discussion

Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?
C) External Failure Cost
A) Internal Failure Cost
B) Prevention Cost
D) Appraisal Cost

IASSC ICYB Exam - Topic 2 Question 104 Discussion

Actual exam question for IASSC's ICYB exam
Question #: 104
Topic #: 2
[All ICYB Questions]

Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?

Show Suggested Answer Hide Answer
Suggested Answer: C

by Dorcas at May 04, 2026, 11:50 PM

Limited Time Offer

25%

Off

Get Premium ICYB Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Gail
3 days ago
But what about Internal Failure Cost? It could mean issues in production.
upvoted 0 times
...
Jacquelyne
8 days ago
Agreed! It failed after purchase, so definitely external.
upvoted 0 times
...
Maurine
13 days ago
I think it's External Failure Cost. The product didn't work for the customer.
upvoted 0 times
...
Shawna
18 days ago
Right! If it doesn’t work, it’s on the manufacturer.
upvoted 0 times
...
Jules
24 days ago
I feel like C) makes the most sense. It affects customer satisfaction.
upvoted 0 times
...
Clay
29 days ago
No way! Internal is for issues before selling. This is after.
upvoted 0 times
...
Tonette
1 month ago
But what about A) Internal Failure Cost? It could be a design flaw.
upvoted 0 times
...
Kate
1 month ago
Agreed! It’s definitely an external failure. Customers expect it to work.
upvoted 0 times
...
Margart
1 month ago
I think it's C) External Failure Cost. The product failed after purchase.
upvoted 0 times
...
Truman
2 months ago
Isn't it surprising how often these GPS devices malfunction?
upvoted 0 times
...
Katina
2 months ago
Totally agree with Internal Failure Cost here!
upvoted 0 times
...
Elly
2 months ago
Wait, how can it be a failure if he just entered the wrong address?
upvoted 0 times
...
Arlean
2 months ago
I think it's more of an External Failure Cost.
upvoted 0 times
...
Pete
2 months ago
That's definitely an Internal Failure Cost.
upvoted 0 times
...
Janey
3 months ago
Prevention Cost sounds familiar too, but I think that's more about avoiding issues in the first place, not after the sale.
upvoted 0 times
...
Dannie
4 months ago
I feel like this is similar to a practice question we did on product returns. I think it could definitely be External Failure Cost.
upvoted 0 times
...
Rusty
4 months ago
I'm not so sure about that. I remember something about Internal Failure Costs being related to issues before the product reaches the customer.
upvoted 0 times
...
Glory
4 months ago
I think this might be an External Failure Cost since the product didn't work for the customer after purchase.
upvoted 0 times
...

Save Cancel