Surveying the customer could help reduce waste by understanding their needs better, but I wonder if that's really a Lean principle or more of a general business practice.
I remember a practice question that emphasized the importance of collecting sample data to identify waste, but I can't recall if that's the best answer here.
I'm feeling pretty confident about this one. The key objective for the internal audit engagement supervisor is to ensure the engagement is completed in a timely manner. That's got to be the top priority.
Easy peasy. The answer is A - in a monolith, you have to load all the used and unused modules, which takes longer than just loading the used modules in a microservices architecture.
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