IASSC Exam ICBB Topic 7 Question 64 Discussion

Actual exam question for IASSC's ICBB exam

Question #: 64
Topic #: 7

[All ICBB Questions]

Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.

ALost Customer Loyalty

BReturns

CTime Value of Money

DLate Delivery

Show Suggested Answer

Suggested Answer: D

by Beckie at Apr 23, 2024, 05:28 PM

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Farrah

3 months ago

Time Value of Money as a hidden cost? That's a new one. Must be an accountant's idea of a joke.

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Odette

30 days ago

D) Late Delivery

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Staci

1 months ago

C) Time Value of Money

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Gerald

2 months ago

B) Returns

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Nana

2 months ago

A) Lost Customer Loyalty

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Silvana

3 months ago

Hmm, I'm not sure about this one. Is A. Lost CusCletuser Loyalty really a visible cost? Seems pretty hidden to me.

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Ciara

1 months ago

Definitely. It's more about the long-term impact on the business.

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Cherelle

1 months ago

Yeah, I agree. It's not as obvious as Returns or Late Delivery.

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Harley

2 months ago

I think Lost Customer Loyalty is actually a hidden cost because it's hard to quantify.

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Keneth

2 months ago

D) Late Delivery

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Bettye

2 months ago

C) Time Value of Money

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Nickolas

2 months ago

B) Returns

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Alfreda

2 months ago

A) Lost Customer Loyalty

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Bev

3 months ago

B. Returns is definitely a hidden cost. All those cusCletuser returns and processing them? That adds up quick.

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Juan

2 months ago

C) Time Value of Money

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Tamala

3 months ago

B) Returns

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Mireya

3 months ago

A) Lost Customer Loyalty

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Cletus

4 months ago

D. Late Delivery seems like the obvious hidden cost to me. Who wants their product showing up late? That's gotta hurt the botCletus line.

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German

2 months ago

C) Time Value of Money

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Gary

3 months ago

B) Returns

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Annice

3 months ago

User 2

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Donette

3 months ago

User 1

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Carmen

3 months ago

A) Lost Customer Loyalty

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Florinda

4 months ago

Why do you think that?

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Magda

4 months ago

I disagree, I believe the answer is C) Time Value of Money.

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Ben

4 months ago

I think the correct answer is C. Time Value of Money. That's a pretty straightforward concept that we covered in class.

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Vince

2 months ago

So, the correct answer is D. Late Delivery.

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Leonora

3 months ago

Late Delivery can also be considered a hidden cost since it can impact future business.

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Kanisha

3 months ago

Lost Customer Loyalty and Returns are visible costs that can be easily identified.

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Laurena

3 months ago

I agree, the Time Value of Money is definitely a hidden cost.

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Florinda

4 months ago

I think the answer is D) Late Delivery.

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