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IASSC ICBB Exam - Topic 7 Question 64 Discussion

Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.
D) Late Delivery
A) Lost Customer Loyalty
B) Returns
C) Time Value of Money

IASSC ICBB Exam - Topic 7 Question 64 Discussion

Actual exam question for IASSC's ICBB exam
Question #: 64
Topic #: 7
[All ICBB Questions]

Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.

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Suggested Answer: D

by Beckie at Apr 23, 2024, 05:28 PM

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Elliot
9 months ago
Wait, are we really counting Lost Customer Loyalty as visible? That’s surprising!
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Jess
10 months ago
I disagree, Late Delivery feels pretty visible too.
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Jospeh
10 months ago
Time Value of Money? Sounds like a hidden cost to me.
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Viki
10 months ago
I think Returns can also be seen as visible costs.
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Wenona
10 months ago
Lost Customer Loyalty is definitely a visible cost.
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Nydia
11 months ago
Late delivery seems like it could be visible too, but I’m not completely confident about that.
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Izetta
11 months ago
I practiced a question like this, and I feel like lost customer loyalty is definitely a hidden cost.
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Taryn
11 months ago
I think returns might be a visible cost because they directly affect sales figures.
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Leatha
11 months ago
I remember COPQ being split into visible and hidden costs, but I'm not sure which one is considered visible here.
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Milly
11 months ago
Lost customer loyalty, returns, and late delivery all seem like they could be hidden costs. The time value of money is the only one that stands out as potentially being a visible cost. I'll go with that.
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Davida
11 months ago
Okay, I think I've got this. The key is to identify which of the given options is not considered a hidden cost. Let me think this through step-by-step.
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Eveline
11 months ago
This seems like a straightforward question about the different types of costs related to poor quality. I'll need to carefully review the definitions of visible and hidden costs to determine which one is not considered a hidden cost.
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Gertude
11 months ago
Hmm, I'm a bit unsure about the difference between visible and hidden costs. I'll need to revisit my notes to make sure I understand the concepts before attempting to answer this.
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Gretchen
11 months ago
Okay, let me go through this step-by-step. I know SQL Server is used for data storage and management, so I'll need to identify which of these features involve that.
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Elroy
12 months ago
Easy, the answer is A. Executive and Senior User are two distinct roles that shouldn't be combined to ensure proper governance and separation of concerns.
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Farrah
1 year ago
Time Value of Money as a hidden cost? That's a new one. Must be an accountant's idea of a joke.
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Odette
1 year ago
D) Late Delivery
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Staci
1 year ago
C) Time Value of Money
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Gerald
1 year ago
B) Returns
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Nana
1 year ago
A) Lost Customer Loyalty
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Silvana
1 year ago
Hmm, I'm not sure about this one. Is A. Lost CusCletuser Loyalty really a visible cost? Seems pretty hidden to me.
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Ciara
1 year ago
Definitely. It's more about the long-term impact on the business.
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Cherelle
1 year ago
Yeah, I agree. It's not as obvious as Returns or Late Delivery.
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Harley
1 year ago
I think Lost Customer Loyalty is actually a hidden cost because it's hard to quantify.
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Keneth
1 year ago
D) Late Delivery
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Bettye
1 year ago
C) Time Value of Money
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Nickolas
1 year ago
B) Returns
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Alfreda
1 year ago
A) Lost Customer Loyalty
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Bev
1 year ago
B. Returns is definitely a hidden cost. All those cusCletuser returns and processing them? That adds up quick.
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Juan
1 year ago
C) Time Value of Money
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Tamala
1 year ago
B) Returns
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Mireya
1 year ago
A) Lost Customer Loyalty
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Cletus
1 year ago
D. Late Delivery seems like the obvious hidden cost to me. Who wants their product showing up late? That's gotta hurt the botCletus line.
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German
1 year ago
C) Time Value of Money
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Gary
1 year ago
B) Returns
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Annice
1 year ago
User 2
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Donette
1 year ago
User 1
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Carmen
1 year ago
A) Lost Customer Loyalty
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Florinda
1 year ago
Why do you think that?
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Magda
1 year ago
I disagree, I believe the answer is C) Time Value of Money.
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Ben
1 year ago
I think the correct answer is C. Time Value of Money. That's a pretty straightforward concept that we covered in class.
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Vince
1 year ago
So, the correct answer is D. Late Delivery.
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Leonora
1 year ago
Late Delivery can also be considered a hidden cost since it can impact future business.
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Kanisha
1 year ago
Lost Customer Loyalty and Returns are visible costs that can be easily identified.
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Laurena
1 year ago
I agree, the Time Value of Money is definitely a hidden cost.
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Florinda
1 year ago
I think the answer is D) Late Delivery.
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