IAPP Exam CIPP/A Topic 3 Question 72 Discussion

Actual exam question for IAPP's CIPP/A exam

Question #: 72
Topic #: 3

How is the transparency of the complaint process treated in both Hong Kong and Singapore?

AA complainant must alert all individuals potentially affected by the complaint.

BInvestigations into complaints in Hong Kong and Singapore are open to the public.

CThe Hong Kong and Singapore Commissioner may require the complainants to identify themselves before carrying out any investigation into the complaint.

DThe Hong Kong and Singapore commissioners are obliged to start investigations when receiving a complaint and inform the respondent of the personal details of the complainant.

Show Suggested Answer

Suggested Answer: C

by Tyisha at Nov 18, 2024, 09:58 AM

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Krissy

7 months ago

Wait, is this the complaint process or a stand-up comedy routine? I'm still trying to figure out which option is the punchline!

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Justa

7 months ago

Hmm, I'm torn between B and D. Maybe they're both right in their own ways? This is a tough one.

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Queenie

7 months ago

I believe D is also correct because the commissioners are obliged to start investigations when receiving a complaint.

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Paulene

7 months ago

I agree, it's important to consider all aspects of transparency in the complaint process.

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Carey

7 months ago

I think B is correct because investigations are open to the public.

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Pearlie

7 months ago

Maybe both B and D play a role in ensuring transparency in the complaint process.

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Lavera

7 months ago

But D also seems important because the commissioners need to inform the respondent of the complainant's details.

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Frank

7 months ago

I think B is correct because investigations into complaints should be open to the public.

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Paris

8 months ago

I believe option B is correct, investigations should be open to the public.

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Marya

8 months ago

I'm going to go with C. Complainants should identify themselves before an investigation is launched, to ensure accountability.

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Ryann

7 months ago

Yes, confidentiality is crucial in the complaint process to encourage people to come forward.

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Colton

7 months ago

In that case, there should be measures in place to protect the identity of the complainant.

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Sabina

7 months ago

But what if the complaint involves sensitive information or the complainant fears retaliation?

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Avery

7 months ago

I agree, it's important for complainants to identify themselves for accountability.

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Eloisa

8 months ago

I agree, it helps build trust in the system.

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Solange

8 months ago

I think transparency is important in the complaint process.

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Gennie

8 months ago

D seems like the best choice to me. The commissioners should have a duty to investigate and inform the respondent of the details.

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Freida

7 months ago

Transparency is key in handling complaints, and option D seems to address that effectively.

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Rosenda

7 months ago

I think option D would help maintain trust in the complaint process in both Hong Kong and Singapore.

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Junita

7 months ago

Yes, transparency in the complaint process is crucial for accountability.

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Audry

7 months ago

I agree, it's important for the commissioners to start investigations and inform the respondent.

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Dortha

7 months ago

It's important for the commissioners to inform the respondent of the details to ensure a fair investigation.

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Joanne

8 months ago

D seems like the best choice to me.

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Sherman

8 months ago

I agree, option D ensures accountability and transparency in the complaint process.

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Louis

8 months ago

I think B is the correct answer. Transparency is important in the complaint process, and open investigations are a sign of that.

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Cristy

7 months ago

C) The Hong Kong and Singapore Commissioner may require the complainants to identify themselves before carrying out any investigation into the complaint.

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Celia

7 months ago

A) A complainant must alert all individuals potentially affected by the complaint.

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Cordelia

7 months ago

B) Investigations into complaints in Hong Kong and Singapore are open to the public.

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