HRCI SPHR Exam - Topic 5 Question 32 Discussion

Actual exam question for HRCI's SPHR exam

Question #: 32
Topic #: 5

[All SPHR Questions]

Richard, who works at the customer service counter in an auto-supply store, told his manager that because of chronic back pain, it is difficult for him stand for long periods and asked for an accommodation. The manager isn't sure, based on the essential job functions, how an accommodation can be provided. You advise the manager to begin the interactive process with the employee. What should the manager do to begin this process?

AAsk Richard how his back was injured.

BProvide a stool for Richard to use at the counter.

CAsk Richard whether he has any suggestions for an accommodation.

DAsk Richard to meet with HR to resolve the problem.

Show Suggested Answer

Suggested Answer: C

Answer option C is correct.

To assess the reasonableness of a requested accommodation, employers should ask employees to describe their limitations, how those limitations affect their performance of essential job functions, and whether they have suggestions for an accommodation that would allow them to perform the functions. See Chapter 8 for more information.

Chapter: Risk Management

Objective: Risk Management

by Lavonna at May 07, 2022, 06:32 AM

Limited Time Offer

25%

Off

Get Premium SPHR Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Santos

4 months ago

Not sure if HR is the right move; it might complicate things.

upvoted 0 times

...

Viva

4 months ago

C is the way to go! Involve Richard in the solution.

upvoted 0 times

...

Twana

4 months ago

Surprised they wouldn't just provide a stool right away.

upvoted 0 times

...

Dottie

4 months ago

Definitely not A, that's too personal!

upvoted 0 times

...

Shenika

5 months ago

I think asking Richard for suggestions is the best way to start.

upvoted 0 times

...

Pamella

5 months ago

I recall that involving HR can be helpful, but it seems like the manager should first try to understand Richard's needs directly.

upvoted 0 times

...

Yong

5 months ago

I practiced a similar question where the focus was on collaboration. I feel like option C makes the most sense here.

upvoted 0 times

...

Ivette

5 months ago

I'm not entirely sure, but I think asking about his injury might not be the best approach. It feels a bit invasive, right?

upvoted 0 times

...

Glynda

5 months ago

I remember we discussed the importance of involving the employee in the accommodation process. I think asking Richard for suggestions could be a good start.

upvoted 0 times

...

Laticia

5 months ago

I'm pretty sure this is asking about a tool that can crack Windows SMB passwords just by listening to network traffic. I think the answer is D. L0phtcrack, since that was a popular password cracking tool back in the day.

upvoted 0 times

...

Richelle

5 months ago

This looks like a tricky SQL question. I'll need to carefully examine the output and think through the different ORDER BY options.

upvoted 0 times

...

Carrol

5 months ago

This looks straightforward enough. We just need to calculate the variable costs and fixed costs for the actual production level, and then add them together.

upvoted 0 times

...