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HRCI SPHR Exam - Topic 4 Question 35 Discussion

Which of the following is an example of a reference guide?
D) A troubleshooting manual
A) An employee handbook
B) An SOP
C) A policy manual

HRCI SPHR Exam - Topic 4 Question 35 Discussion

Actual exam question for HRCI's SPHR exam
Question #: 35
Topic #: 4
[All SPHR Questions]

Which of the following is an example of a reference guide?

Show Suggested Answer Hide Answer
Suggested Answer: D

Answer option D is correct.

Collecting large amounts of data into one coherent document can be done through the use of an employee handbook that references policies (A), standard operating procedures (B), or reference guides. A troubleshooting manual (D) best represents the type of document designed for short-term reference of a specific nature.

Chapter: Employee and Labor Relations


by Thurman at May 09, 2022, 09:27 AM

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Vallie
8 months ago
Not sure if all these options really qualify as reference guides.
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Matt
9 months ago
Employee handbooks are more about policies than reference.
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Lenna
9 months ago
Surprised that a troubleshooting manual isn't considered one.
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Gabriele
9 months ago
I think an SOP fits that description too!
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Latonia
9 months ago
A policy manual is definitely a reference guide.
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Rasheeda
9 months ago
I practiced a question similar to this, and I think the employee handbook might be the right answer, but I could be wrong.
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Paul
9 months ago
I feel like a policy manual is definitely a reference guide, but I might be mixing it up with the employee handbook.
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Iluminada
9 months ago
I remember we discussed SOPs in class, but I don't think they fit the definition of a reference guide.
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Jovita
9 months ago
I think a troubleshooting manual could be considered a reference guide, but I'm not entirely sure.
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Caitlin
9 months ago
Hmm, I'm not entirely sure about this one. I'll need to think it through carefully. Maybe I should review the differences between the options before deciding.
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Santos
10 months ago
I think the label change only affects the child table, but I'm not 100% certain. I'll make my best guess and move on.
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