The balanced scorecard approach to measuring an organization's performance:
The Balanced Scorecard translates vision into strategy by aligning objectives, metrics, and initiatives across four areas: financial, customer, internal process, and learning and growth. It connects strategic planning to day-to-day activities.
Extract from HRCI-aligned HR knowledge (Leadership and Strategy):
SPHR professionals use tools like the Balanced Scorecard to ''align HR and business metrics to strategic outcomes.'' This approach reinforces organizational focus and strategic accountability.
Ashton
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