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HPE7-J02 Exam - Topic 5 Question 15 Discussion

A customer experienced a replication network outage during setup of Alletra 6000 arrays. They want to allow HPE support remote root access to troubleshoot once the outage is resolved.How can this be enabled?
A) Enable HPE support access in the InfoSight portal.
B) Access array with SSH login to retrieve ciphertext blob for hpesupport user.
C) Confirm remote access request in the Data Ops Manager.
D) Allow access in the local GUI by enabling secure tunnel.

HPE7-J02 Exam - Topic 5 Question 15 Discussion

Actual exam question for HP's HPE7-J02 exam
Question #: 15
Topic #: 5
[All HPE7-J02 Questions]

A customer experienced a replication network outage during setup of Alletra 6000 arrays. They want to allow HPE support remote root access to troubleshoot once the outage is resolved.

How can this be enabled?

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Suggested Answer: A

by Jutta at May 16, 2026, 07:01 AM

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Casandra
4 days ago
I prefer option B. SSH access seems more direct.
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Wilburn
10 days ago
I think option A is the best choice. InfoSight is reliable.
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Skye
15 days ago
Wait, can they really access everything with just that?
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Layla
20 days ago
Totally agree with A), makes it easy for support.
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Scarlet
25 days ago
D) sounds right, but is it really that simple?
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Laticia
1 month ago
I think B) is more secure, though.
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Felicidad
1 month ago
A) is the way to go, just enable it in InfoSight.
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Aja
1 month ago
Wait, can we really trust remote access like that?
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Bea
2 months ago
D) seems a bit outdated for remote access.
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Paris
2 months ago
C) is definitely needed to confirm the request.
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Nobuko
2 months ago
I think B) is more secure though.
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Rima
2 months ago
A) is the way to go for enabling support access.
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Stephanie
2 months ago
Enabling a secure tunnel in the local GUI seems like a plausible option, but I wonder if it’s the most direct way to give access to HPE support.
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Rene
2 months ago
I feel like confirming the remote access request in the Data Ops Manager could be important, but I’m not confident if it’s the main action needed here.
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Kenneth
3 months ago
I remember something about retrieving a ciphertext blob for the hpesupport user, but I can't recall if that’s necessary for this situation.
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Clarence
4 months ago
I think enabling HPE support access in the InfoSight portal sounds familiar, but I'm not entirely sure if that's the right step for remote troubleshooting.
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