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You configured a tunneled SSID with captive portal and a ClearPass Guest Self Registration workflow when testing and launching the self-registration workflow, after successful registration, the login action shows the following error:
What is the best solution to resolve this error?
Suggested Answer: D
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Including the root and intermediate certificates in the captive portal certificate for the gateway will resolve the error seen during the login action after successful registration. This is necessary to ensure the SSL/TLS handshake can be completed successfully, as the client browser needs to validate the entire certificate chain.
30 comments · newest first
LE
Leonardo
6 months ago
I feel like A is the best choice. Certificates are often overlooked in setups.
AJ
Aja
6 months ago
D is interesting too. Gateway certificates might be the problem.
EV
Evangelina
6 months ago
A makes sense. Without proper certificates, the portal won't work.
SA
Santos
7 months ago
Option C seems right. Changing the login address could fix the error.
BO
Bonita
7 months ago
I think B could be the issue. Disconnecting might help reset the session.
VE
Veronika
7 months ago
I'm leaning towards option A. Certificates are crucial for secure connections.
ES
Esteban
8 months ago
Not sure about A, could it be something else?
LE
Lenna
8 months ago
I had a similar issue, and A fixed it for me!
KE
Keneth
8 months ago
Wait, is option C really a thing? Sounds off.
MA
Matthew
8 months ago
Definitely agree with A, can't skip those certs.
GE
Germaine
8 months ago
Haha, I bet the person who wrote this question was having a bad day. Captive portals can be such a pain!
KA
Kayleigh
8 months ago
This question is making my head spin! I need a break and a cup of coffee.
TR
Troy
9 months ago
Hmm, I'm leaning towards option C. Seems like the login address might be the issue.
AR
Ardella
9 months ago
I'm not sure, but I think option A might be the right solution.
TA
Tammara
9 months ago
Option D looks like the correct answer to me.
JA
Jacob
9 months ago
I definitely remember the need for certificates, but I’m torn between options A and D. Which one is specifically for the access points versus the gateway?
NI
Nicolette
9 months ago
I think we had a similar question about login issues with ClearPass, and I remember that changing the login address was mentioned as a possible fix.
MA
Maira
9 months ago
Hmm, this is a tough one. I'm leaning towards option D, as it seems to directly address the issue with the captive portal certificate. But I'll double-check the other options just to be sure.
TH
Theresia
10 months ago
Based on the error message, it looks like the issue is with the captive portal certificate not including the necessary root and intermediate certificates. I'd go with option A or D.
ME
Melynda
10 months ago
I remember we discussed the importance of certificates in our last practice session, but I'm not sure if it's the captive portal certificate or the gateway certificate that needs the root and intermediate ones.
PE
Peggie
10 months ago
I'm a bit confused by this question. The error message doesn't seem to match the options very well. I'll need to re-read the question and options carefully.
AL
Alease
10 months ago
I think option A is the way to go. Certificates matter!
LI
Ligia
10 months ago
I feel like disconnecting from the guest SSID might help, but I can't recall if that was a common solution for this type of error.
ZA
Zachary
11 months ago
Okay, the error message seems to indicate an issue with the captive portal certificate. I'm thinking option A or D might be the way to go.
LO
Lon
11 months ago
Hmm, this looks like a tricky one. I'll need to carefully review the error message and the options to figure out the best solution.
JO
Jolanda
5 months ago
I feel like B could be a simple fix too.
EV
Evette
5 months ago
Have you considered option C? It might solve the login issue.
CA
Carin
6 months ago
I think D is more relevant for the gateway.
SH
Shay
6 months ago
A sounds right, but what about D?
SA
Samira
6 months ago
This error is confusing. What do you think about option A?