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HP Exam HPE0-V27 Topic 4 Question 23 Discussion

Actual exam question for HP's HPE0-V27 exam
Question #: 23
Topic #: 4
[All HPE0-V27 Questions]

Your customer has requested a proof of concept.

What should be included in your agreement with the customer? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, C

A proof of concept (POC) is a demonstration of the feasibility and value of a proposed solution in a real-world scenario. It helps the customer to evaluate the solution before committing to a full-scale deployment. A POC agreement is a document that defines the scope, objectives, roles, responsibilities, and expectations of both parties involved in the POC.According to the HPE Edge-to-Cloud Solutions course1, a POC agreement should include the following elements:

Success criteria: This is a set of measurable and achievable outcomes that indicate the POC has met the customer's requirements and expectations. It should be aligned with the customer's business goals and pain points, and reflect the key benefits and differentiators of the solution. For example, the success criteria could be based on performance, scalability, availability, security, cost, or user satisfaction metrics.

Estimated timeline: This is a realistic and agreed-upon schedule for the POC, including the start and end dates, milestones, deliverables, and feedback sessions. It should account for the time needed for planning, preparation, installation, configuration, testing, validation, and evaluation of the solution. It should also specify the duration and terms of the POC, such as the number of users, devices, or data involved, and the ownership and disposition of the equipment and software after the POC.

The other options are not essential for a POC agreement. A production bill of materials is a list of the components and quantities needed for the final deployment of the solution, which is not relevant for a POC. A production site survey is an assessment of the physical and environmental conditions of the customer's site, which may not be necessary for a POC, especially if it is conducted remotely or in a lab. A 24/7 support is a service level agreement that guarantees the availability and responsiveness of the technical support team, which may not be feasible or required for a POC.Reference:

HPE Edge-to-Cloud Solutions course

HPE Proof of Concept Program

How to Run a Successful Proof of Concept


Contribute your Thoughts:

Alpha
10 months ago
A production bill of materials? For a proof of concept? Sounds like someone's trying to get a head start on the actual implementation.
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Lang
9 months ago
B) success criteria
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Cassandra
9 months ago
A) production bill of materials
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Delmy
10 months ago
I would also add 24/7 support for better customer service.
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Lenora
10 months ago
I agree with Alica. Those are important for setting expectations.
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Alica
10 months ago
I think success criteria and estimated timeline should be included.
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Carmen
11 months ago
Haha, Alethea's got a point. Unless the customer is a vampire and needs 24/7 monitoring, I'd skip that one.
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Alethea
11 months ago
E is a bit overkill for a proof of concept, don't you think? 24/7 support? That's for the big leagues, not a little PoC.
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Eugene
11 months ago
I'd also include D - a production site survey is crucial to ensure the proof of concept is feasible.
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Nina
10 months ago
D) production site survey
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Karan
10 months ago
C) estimated timeline
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Florinda
10 months ago
A) production bill of materials
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Sherly
11 months ago
B and C for sure. We need to set clear expectations with the customer on what success looks like and when we'll get there.
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Audry
10 months ago
Agreed, having clear success criteria and timeline will help us deliver a successful proof of concept.
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Katy
10 months ago
B and C are essential to ensure we are on the same page with the customer.
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