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HIPAA HIO-301 Exam - Topic 1 Question 88 Discussion

Actual exam question for HIPAA's HIO-301 exam
Question #: 88
Topic #: 1
[All HIO-301 Questions]

A patient calls in to the doctors' office to enquire about lab results for a specific diagnosis for which blood samples were collected several days ago. The nurse, before disclosing the information, would like to authenticate the individual. What method of authentication may be used by the nurse?

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Suggested Answer: A

by Domingo at Jun 16, 2025, 11:48 PM

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Tiera
5 months ago
PRI CA verification? Never heard of that for patient calls.
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Shelia
5 months ago
Totally agree, a callback is standard practice!
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Hannah
5 months ago
Telephone call back is the best way to verify identity.
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Wilda
5 months ago
VPN PIN? That seems unnecessary for a phone call.
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Lavina
5 months ago
Wait, can you really use SSL keys for this? Sounds odd.
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Shad
6 months ago
Automatic logoff seems unrelated to authentication. I think it’s more about security measures rather than verifying a caller's identity.
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Albina
6 months ago
I feel like PRI CA verification was mentioned in our training, but I can't recall the specifics.
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Belen
6 months ago
I'm not entirely sure, but I remember something about VPN PINs being used for secure access. Is that applicable here?
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Judy
6 months ago
I think the telephone call back method sounds familiar. We practiced that in class for verifying patient identities.
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Leanora
7 months ago
I'm a bit confused by some of these options like VPN PIN and SSL key. I don't think those would be appropriate for a simple phone call to the doctor's office. I'll focus on the telephone call back approach.
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Annamae
7 months ago
Telephone call back makes the most sense to me. It's a common way to authenticate patients over the phone without needing any special credentials or devices.
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Darrin
7 months ago
Okay, I've got this. The nurse would use a telephone call back to the number on file to confirm the patient's identity before disclosing the lab results. Simple and effective.
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Verona
7 months ago
Hmm, I'm not sure about this one. The options seem a bit technical. I'll have to think it through carefully to determine the best authentication method for this scenario.
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Nobuko
7 months ago
This seems like a straightforward authentication question. I think the nurse would likely use a telephone call back to verify the patient's identity.
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Emeline
10 months ago
You know, if the nurse really wants to have some fun, they could ask the patient to do a little dance over the phone. That would definitely authenticate their identity!
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Felicitas
9 months ago
B) VPN PIN
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Elfriede
9 months ago
A) Telephone call back.
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Ciara
9 months ago
B) VPN PIN
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Louisa
9 months ago
A) Telephone call back.
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Rickie
10 months ago
SSL key? Really? I'm pretty sure the patient isn't carrying around an SSL certificate in their pocket. Telephone call back is the way to go, folks.
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Dorothy
10 months ago
Automatic logoff? Yeah, that'll really help when the patient is on the phone, won't it? I think the nurse should just go with the classic telephone call back. It's the most practical option here.
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Annabelle
10 months ago
PRI CA verification? What is this, a security conference? The nurse needs something simple and straightforward, like a good old-fashioned callback.
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Stevie
8 months ago
B) VPN PIN
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Veronika
9 months ago
C: Agreed, it's important to ensure patient confidentiality and security.
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Hannah
9 months ago
A) Telephone call back.
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Ling
9 months ago
B: Yes, a callback is a simple and effective way to verify the patient's identity.
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Wilford
9 months ago
A: Telephone call back.
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Louann
10 months ago
I'm not sure about telephone call back, I think PRI CA verification could also be a valid method for authentication.
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Catalina
11 months ago
I agree with Jacob, telephone call back is a common method to verify identity before disclosing sensitive information.
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Jacob
11 months ago
I think the nurse might use telephone call back to authenticate the patient.
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Jose
11 months ago
Definitely the telephone call back. I mean, how else is the nurse supposed to verify the patient's identity? A VPN PIN? That's for the IT guy, not the patient!
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Mollie
10 months ago
B: Great, thank you for verifying my identity.
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Gladys
10 months ago
B: Sure, it's 555-1234.
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Tracey
10 months ago
A: Thank you. Your lab results are ready, I will go ahead and discuss them with you now.
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Hershel
10 months ago
B: Sure, it's MM/DD/YYYY.
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Major
10 months ago
A: Can I please have your phone number to call you back for verification?
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Marci
10 months ago
A: Can I please have your date of birth to verify your identity?
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