I'm a bit unsure about this one. Since the question mentions routing escalated calls, I'm wondering if the Office 365 Users connector might also be a good option to pull in user information. But the Common Data Service connector does seem like the most logical choice.
This seems like a straightforward question about information security policy development. I'll focus on understanding the key factors that should drive policy, like industry best practices, frameworks, and risk management.
I'm a little confused by this question. There are a few options that seem reasonable, but I'm not sure which one is truly the "first" step the CIO should take. I think I'll go with C, but I'm not 100% certain that's the absolute best initial action.
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