Google Exam Google-Workspace-Administrator Topic 4 Question 17 Discussion

Actual exam question for Google's Professional Google Workspace Administrator exam

Question #: 17
Topic #: 4

[All Professional Google Workspace Administrator Questions]

A user is reporting that after they sign in to Gmail, their labels are not loading and buttons are not responsive. What action should you take to troubleshoot this issue with the user?

ACollect full message headers for examination.

BCheck whether the issue occurs when the user authenticates on a different device or a new incognito window.

CCheck whether a ping test to service.gmail.com (pop.gmail.com or imap.gmail.com) is successful.

DCheck whether traceroute to service.gmail.com (pop.gmail.com or imap.gmail.com) is successful.

Show Suggested Answer

Suggested Answer: B

by Shawna at Apr 02, 2023, 10:07 AM

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