You have enrolled a new Google Meet hardware device for an existing conference room in your building Your users report that the new hardware in the conference does not show the expected calendar events You need to investigate and fix the problem What should you do?
To investigate and fix the issue where the new hardware does not show the expected calendar events, follow these steps:
Sign in to the Google Admin console: Use an account with super administrator privileges.
Verify the resource calendar:
Go to Apps > Google Workspace > Calendar > Resources.
Ensure that the conference room resource calendar has been created.
Associate the Meet hardware:
Go to Devices > Google Meet hardware.
Find the new hardware device and check its settings.
Ensure the device is associated with the correct conference room resource calendar.
Check calendar permissions:
Go to Calendar > Manage resources.
Ensure the calendar associated with the Meet hardware has the appropriate access permissions set to 'See all event details.'
Google Workspace Admin Help - Manage resources
Google Workspace Admin Help - Google Meet hardware
Your organization has users in the United States and Europe For compliance reasons you want to ensure that user data is always stored in the region where the user is located What should you do?
Step by Step Comprehensive Detailed Explanation:
Access the Admin Console: Sign in to your Google Admin console.
Navigate to Data Regions: Click on 'Account' and then 'Data Regions.'
Create Data Region Policy: Create a data region policy specifying where data should be stored.
Apply to OUs: Apply the data region policy to the organizational units (OUs) based on user location, ensuring data is stored in the respective regions.
Save Configuration: Save the settings to enforce the data region policies.
Google Workspace Admin Help: Data Regions
Your default Vault retention policy for Gmail is set to 365 days Your legal department has just informed you that emails sent and received by the customer support department are sensitive and must be retained for only 30 days You must enforce this new retention policy in the simplest way What should you do?
Step by Step Comprehensive Detailed Explanation:
Access Google Vault: Sign in to Google Vault.
Retention Policies: Navigate to 'Retention' from the side menu.
Create New Retention Rule: Click on 'Create retention rule.'
Set Duration: Set the retention period to 30 days.
Apply to OU: Apply this retention rule specifically to the organizational unit (OU) for the customer support department.
Exclude Default Rule: Ensure that this custom rule overrides the default 365-day retention policy for the customer support OU.
Save and Activate: Save the rule and ensure it is activated.
Google Vault Help: Set retention rules
Several users in your organization reported an issue with receiving emails from one particular external sender You want to troubleshoot the issue and determine whether Google received these emails What should you do?
Step by Step Comprehensive Detailed Explanation:
Access Email Log Search: Sign in to the Google Admin console and navigate to 'Reports' then 'Audit' and select 'Email Log Search.'
Perform a Search: Enter the details of the external sender and the date range to search for the missing emails.
Analyze Results: Review the search results to see if the emails were received, bounced, or filtered.
Determine Cause: Identify any issues such as delivery errors or spam filtering that might have affected the emails.
Google Workspace Admin Help: Email Log Search
You are configuring a customer relationship management (CRM) solution to integrate with Google Workspace services for the sales department at your organization The CRM solution is in the Google Workspace Marketplace and you deploy the specific CRM solution Employees report that there are no contacts and documents visible in the CRM solution You must identify and fix the problem What should you do?
Access the Admin Console: Sign in to your Google Admin console.
Navigate to Security Settings: Click on 'Security' and then 'API controls.'
Manage Third-Party App Access: Click on 'Manage third-party app access.'
Check OAuth Scopes: Locate the CRM solution and ensure that it has the necessary OAuth scopes, particularly for Google Drive and Gmail.
Grant Access: If necessary, adjust the settings to grant the required scopes.
Verify Integration: Confirm that the CRM solution now has access to the necessary data and that employees can see contacts and documents.
Google Workspace Admin Help: Manage third-party app access
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