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Google ChromeOS Administrator Exam - Topic 4 Question 46 Discussion

One of the employees of the organization you're managing is leaving, and you want to prepare the device they've been using for adoption by a new user. What is the recommended action you need to take through the Admin console to remove any previous user data from the machine?
B) Enable forced-reenrollment on the device OU and then factory reset the device
A) Deprovision the device, reset it, and then finally re-enroll it
C) Delete the user from the Admin console and powerwash the machine
D) Select ''Reset' on the devices overview page, and then 'Clear User Profiles.'

Google ChromeOS Administrator Exam - Topic 4 Question 46 Discussion

Actual exam question for Google's ChromeOS Administrator exam
Question #: 46
Topic #: 4
[All ChromeOS Administrator Questions]

One of the employees of the organization you're managing is leaving, and you want to prepare the device they've been using for adoption by a new user. What is the recommended action you need to take through the Admin console to remove any previous user data from the machine?

Show Suggested Answer Hide Answer
Suggested Answer: B

The best practice for preparing a ChromeOS device for a new user while keeping it managed is to enable forced-reenrollment and then factory reset (Powerwash) the device. This ensures that any user-specific data is removed while the device remains enrolled and under enterprise control.

Verified Answer from Official Source:

The correct answer is verified from the ChromeOS Device Reassignment Guide, which states that enabling forced-reenrollment ensures the device remains managed even after a factory reset.

'To maintain management after a user leaves, enable forced-reenrollment on the OU and then perform a factory reset (Powerwash) on the device.'

This approach removes all user-specific data, including files and settings, while ensuring that the device automatically re-enrolls upon reboot, maintaining management and security.

Objectives:

Securely reassign ChromeOS devices.

Maintain enterprise management and policies.


ChromeOS Device Reassignment Guide

by Brianne at Jul 21, 2026, 04:22 PM

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Shantay
3 days ago
Totally agree with A), it's the most thorough method!
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Jennifer
8 days ago
Wait, can you really just delete the user and powerwash? Seems risky!
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Emmanuel
14 days ago
C) sounds too simple, I’d be cautious with that.
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Rosalyn
19 days ago
I think B) is better, forced-reenrollment is key.
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Alex
24 days ago
A) is the way to go! Deprovision and reset it.
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Ling
29 days ago
I recall that factory resets are important, but I can't remember if they should be done before or after deprovisioning.
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Tiera
1 month ago
I’m leaning towards option D because it mentions clearing user profiles, but I’m not confident if that's enough on its own.
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Mitsue
1 month ago
I feel like option B sounds familiar from our practice questions, especially the part about forced-reenrollment.
upvoted 0 times
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Phyliss
1 month ago
I think I remember something about deprovisioning devices, but I'm not entirely sure if that's the right first step here.
upvoted 0 times
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