Discuss Google ChromeOS Administrator Exam Topic 4 Question 46

One of the employees of the organization you're managing is leaving, and you want to prepare the device they've been using for adoption by a new user. What is the recommended action you need to take through the Admin console to remove any previous user data from the machine?

ADeprovision the device, reset it, and then finally re-enroll it

BEnable forced-reenrollment on the device OU and then factory reset the device

CDelete the user from the Admin console and powerwash the machine

DSelect ''Reset' on the devices overview page, and then 'Clear User Profiles.'

Suggested Answer: B

The best practice for preparing a ChromeOS device for a new user while keeping it managed is to enable forced-reenrollment and then factory reset (Powerwash) the device. This ensures that any user-specific data is removed while the device remains enrolled and under enterprise control.

Verified Answer from Official Source:

The correct answer is verified from the ChromeOS Device Reassignment Guide, which states that enabling forced-reenrollment ensures the device remains managed even after a factory reset.

'To maintain management after a user leaves, enable forced-reenrollment on the OU and then perform a factory reset (Powerwash) on the device.'

This approach removes all user-specific data, including files and settings, while ensuring that the device automatically re-enrolls upon reboot, maintaining management and security.

Objectives:

Securely reassign ChromeOS devices.

Maintain enterprise management and policies.

ChromeOS Device Reassignment Guide

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12 comments · newest first

Hoa 1 month ago

Option C seems quick, but I worry about missing data.

Alaine 1 month ago

I prefer option B. Forced-reenrollment sounds safer for the new user.

Gertude 1 month ago

I think option A is the best. It ensures everything is wiped clean.

Shantay 2 months ago

Totally agree with A), it's the most thorough method!

Jennifer 2 months ago

Wait, can you really just delete the user and powerwash? Seems risky!

Emmanuel 2 months ago

C) sounds too simple, I’d be cautious with that.

Rosalyn 2 months ago

I think B) is better, forced-reenrollment is key.

Alex 2 months ago

A) is the way to go! Deprovision and reset it.

Ling 2 months ago

I recall that factory resets are important, but I can't remember if they should be done before or after deprovisioning.

Tiera 3 months ago

I’m leaning towards option D because it mentions clearing user profiles, but I’m not confident if that's enough on its own.

Mitsue 3 months ago

I feel like option B sounds familiar from our practice questions, especially the part about forced-reenrollment.

Phyliss 3 months ago

I think I remember something about deprovisioning devices, but I'm not entirely sure if that's the right first step here.

Google ChromeOS Administrator Exam - Topic 4 Question 46 Discussion