One of the employees of the organization you're managing is leaving, and you want to prepare the device they've been using for adoption by a new user. What is the recommended action you need to take through the Admin console to remove any previous user data from the machine?
The best practice for preparing a ChromeOS device for a new user while keeping it managed is to enable forced-reenrollment and then factory reset (Powerwash) the device. This ensures that any user-specific data is removed while the device remains enrolled and under enterprise control.
Verified Answer from Official Source:
The correct answer is verified from the ChromeOS Device Reassignment Guide, which states that enabling forced-reenrollment ensures the device remains managed even after a factory reset.
'To maintain management after a user leaves, enable forced-reenrollment on the OU and then perform a factory reset (Powerwash) on the device.'
This approach removes all user-specific data, including files and settings, while ensuring that the device automatically re-enrolls upon reboot, maintaining management and security.
Objectives:
Securely reassign ChromeOS devices.
Maintain enterprise management and policies.
ChromeOS Device Reassignment Guide
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