Discuss Google ChromeOS Administrator Exam Topic 3 Question 42

How should you use Chrome Remote Desktop from the Google Admin console to connect a user?

AOpen Chrome Remote Desktop and type the device serial number

BFind the user account and click remote desktop

CFind the device and click remote desktop

DOpen Chrome Remote Desktop and type the user's username

Suggested Answer: C

To remotely access a user's ChromeOS device through the Admin console, you must find the specific device and click on the remote desktop option. This approach ensures that you are connecting to the correct managed device associated with the user.

Verified Answer from Official Source:

The correct answer is verified from the Google Admin Console Remote Access Guide, which details the procedure to initiate a remote session.

'To access a ChromeOS device remotely, navigate to Devices > Chrome > Devices in the Admin console, find the specific device, and click 'Remote Desktop'.'

This method helps ensure accurate device management and support without needing personal user credentials or serial numbers.

Objectives:

Provide remote assistance efficiently.

Use the Admin console for remote device management.

Google Admin Console Remote Access Guide

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24 comments · newest first

Evangelina 2 days ago

D is not practical. Usernames can be tricky.

Shala 8 days ago

A seems confusing. Why type a serial number?

Quentin 13 days ago

I feel like C could work too, but it’s less direct.

Latrice 18 days ago

I think B is the best choice. Easy to find the user.

Melina 23 days ago

B is straightforward. Less hassle for sure!

Noah 28 days ago

C could work, but user account is more reliable.

Johnetta 1 month ago

D is not right. Username won't connect directly.

Dortha 1 month ago

A seems tricky. Serial numbers can be confusing.

Colton 1 month ago

I agree, B makes sense. Direct access!

Tequila 2 months ago

I think B is the best option. Easy to find the user.

Edgar 2 months ago

Nope, it's definitely B. I've done it a bunch of times!

Lizbeth 2 months ago

I thought you had to type the device serial number, not the user account.

Herschel 2 months ago

Wait, can you really connect just by clicking? Sounds too easy!

Adelaide 2 months ago

Totally agree, option B is the way to go!

Desmond 2 months ago

You just need to find the user account and click remote desktop.

Josue 3 months ago

Nope, it's definitely option B!

Ivan 3 months ago

I thought you had to type the device serial number.

Leonida 3 months ago

Wait, can you really connect just by clicking? Sounds too easy!

Rolande 3 months ago

Totally agree, option B is the way to go!

Joaquin 3 months ago

You just need to find the user account and click remote desktop.

Bulah 4 months ago

I vaguely remember that we should be looking for the user account in the admin console, so B sounds right, but I could be mixing it up with another question.

Lajuana 4 months ago

I feel like we discussed using usernames in a different context, but I can't recall if that applies here. Option D seems a bit off to me.

Rex 4 months ago

I'm not entirely sure, but I remember something about connecting to devices directly, which might make option C a possibility.

Nakisha 5 months ago

I think we practiced something similar where we had to find the user account first, so maybe it's option B?

Google ChromeOS Administrator Exam - Topic 3 Question 42 Discussion