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Google Associate Google Workspace Administrator Exam - Topic 2 Question 23 Discussion

Your organization recently deployed Google Workspace. Over 3,000 external contacts were shared in public folders in Microsoft Exchange before the implementation. You need to ensure that these external contacts appear to domain users in Gmail. What should you do?
C) Use the Domain Shared Contacts API to add the external contacts to the Directory.
A) Export the external contacts to a CSV file, upload the file to Google Drive, and instruct users to import to their My Contacts.
B) Use Google Cloud Directory Sync to sync the external contacts from the public folders in Microsoft Exchange to the Directory.
D) Create a user account, add the external contacts, and delegate them to all users in the domain.

Google Associate Google Workspace Administrator Exam - Topic 2 Question 23 Discussion

Actual exam question for Google's Associate Google Workspace Administrator exam
Question #: 23
Topic #: 2
[All Associate Google Workspace Administrator Questions]

Your organization recently deployed Google Workspace. Over 3,000 external contacts were shared in public folders in Microsoft Exchange before the implementation. You need to ensure that these external contacts appear to domain users in Gmail. What should you do?

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Suggested Answer: C

The Domain Shared Contacts API allows you to add external contacts to the Google Workspace directory, making them available to all users in the domain. This is the most effective and scalable solution for adding a large number of external contacts (like the 3,000 from Microsoft Exchange) to your Google Workspace environment. Once the contacts are added to the directory, they will be accessible to all users in Gmail and other Google Workspace apps.


by Corazon at May 30, 2026, 05:40 AM

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Eve
2 days ago
The Domain Shared Contacts API sounds familiar, but I’m uncertain about how it works with external contacts specifically.
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Margot
7 days ago
I remember a practice question where we had to import contacts, but I can't recall if exporting to CSV was the best option.
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Reid
12 days ago
I think we might need to use Google Cloud Directory Sync, but I'm not entirely sure if it can handle external contacts from Exchange.
upvoted 0 times
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