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Genesys Exam PC-CIC-Core Topic 2 Question 42 Discussion

Actual exam question for Genesys's PC-CIC-Core exam
Question #: 42
Topic #: 2
[All PC-CIC-Core Questions]

All of the following are ways that the Interaction Client or Interaction Desktop can be configured to alert you when you have a new incoming interaction, except:

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Suggested Answer: D

by Mari at Nov 17, 2024, 12:34 AM

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Fatima
7 months ago
Hmm, I see your point. But I still think it's B) You receive a text message.
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Anglea
7 months ago
I bet the answer is something like a disco ball dropping from the ceiling and a marching band playing. You know, to really get your attention.
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Emogene
7 months ago
I disagree, I believe the answer is A) Your telephone rings.
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Susy
7 months ago
A) Your telephone rings. Really? Who would think the Interaction Client would make your phone ring? That's just silly.
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Daron
6 months ago
D) The Interaction .NET Client receives focus. I guess that could work too.
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Farrah
6 months ago
C) Your computer plays a .wav file through the speakers. That's a common way to get alerted.
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Vivan
6 months ago
B) You receive a text message. Yeah, that sounds more realistic for a notification.
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Annice
7 months ago
A) Your telephone rings. Really? Who would think the Interaction Client would make your phone ring? That's just silly.
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Fatima
7 months ago
I think the answer is B) You receive a text message.
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Gregoria
7 months ago
D) The Interaction .NET Client receives focus. Hmm, that's an interesting one. I wonder if it's a trick question or if that's actually possible.
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Latonia
6 months ago
C) Your computer plays a .wav file through the speakers.
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Tesha
7 months ago
B) You receive a text message.
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Gertude
7 months ago
A) Your telephone rings.
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Melvin
8 months ago
E) A Call Information window appears. That's the correct answer. The Interaction Client doesn't use text messages or phone calls to alert you.
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Amber
8 months ago
B) You receive a text message. That's not how the Interaction Client or Desktop work. We need to stay focused on the real options here.
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Noah
7 months ago
D) The Interaction .NET Client receives focus.
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Noelia
7 months ago
C) Your computer plays a .wav file through the speakers.
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Merri
7 months ago
A) Your telephone rings.
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