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Genesys PureConnect: CIC Core Certification Exam Questions

Exam Name: PureConnect: CIC Core Certification Exam
Exam Code: PureConnect: CIC Core Certification Exam
Related Certification(s):
  • Genesys Certified Professional Certifications
  • Genesys PureConnect Certifications Certifications
Certification Provider: Genesys
Number of PureConnect: CIC Core Certification Exam practice questions in our database: 60 (updated: Jul. 12, 2024)
Expected PureConnect: CIC Core Certification Exam Topics, as suggested by Genesys :
  • Topic 1: Administering the CIC System: Management consultants who attempt the Genesys PureConnect: CIC Core exam learn about handling the PureConnect Application Suite. It assesses the ability to identify components, configure IP phones, ACD routing, and manage templates, licenses, security, and compliance.
  • Topic 2: Configuring Call Flows: This topic of the Genesys PC-CIC-Core focuses on the management consultant's ability to manage call flows using the Interaction Attendant UI. It includes configuring auto attendant menus, node structures, voice prompts, managing profiles, file storage, schedules, and operations for menus and queues.
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Devora

1 months ago
Just passed the Genesys PureConnect CIC Core exam! Pass4Success's prep materials were spot-on. Thanks for helping me succeed in such a short time!
upvoted 0 times
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Emile

1 months ago
Genesys PureConnect exam: check! Pass4Success's materials were a lifesaver. Prepared me well in no time. Thank you!
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Marleen

1 months ago
Reporting was a significant part of the exam. You might encounter questions about creating custom reports and interpreting data. Familiarize yourself with the Interaction Reporter tool. I'm grateful to Pass4Success for providing relevant exam questions that helped me pass in a short time.
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Bettye

1 months ago
Passed my Genesys certification thanks to Pass4Success! Their exam questions were perfect for quick preparation. Highly recommend!
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Lelia

3 months ago
Wow, the Genesys exam was tough, but I made it! Pass4Success's questions were incredibly relevant. Grateful for their efficient prep resources.
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Free Genesys PureConnect: CIC Core Certification Exam Exam Actual Questions

Note: Premium Questions for PureConnect: CIC Core Certification Exam were last updated On Jul. 12, 2024 (see below)

Question #1

You have a group of remote agents who all require the same set of user permissions within IC.

In the image below, what is the recommended container for configuring user rights for the remote agents.

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Correct Answer: G

Question #2

What is a View in Interaction Center Business Manager?

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Correct Answer: A

Question #3

You have a group of remote agents who all require the same set of user permissions within IC.

In the image below, what is the recommended container for configuring user rights for the remote agents.

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Correct Answer: G

Question #4

What application enables the IC system administrator to configure virtually every aspect of the Interaction Center on an ongoing basis?

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Correct Answer: B

Question #5

The manager of the Marketing department wants a tab available, in the CIC client applications, that displays all of the members of the Marketing department. However, she does not need any kind of call routing for the department.

How do you configure this?

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Correct Answer: D

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