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Genesys Exam PC-CIC-Core Topic 1 Question 30 Discussion

Actual exam question for Genesys's PC-CIC-Core exam
Question #: 30
Topic #: 1
[All PC-CIC-Core Questions]

The Sales Manager and Accounts Manager roles must allow all members to dial internationally.

How would you configure the IC system to allow international dialing for users in these two roles?

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Suggested Answer: G

by Marsha at Jun 29, 2024, 11:39 PM

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Norah
9 months ago
Ah, the old 'which container is best for remote agent permissions' conundrum. I'm going with Groups and hoping I don't end up in the dog house!
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Roosevelt
9 months ago
This is a tricky one. I'm leaning towards Workgroups, but I better double-check the documentation just to be sure.
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Renato
9 months ago
Hmm, I'd say User Groups. It's the perfect container for managing permissions for a group of users with the same needs.
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Kanisha
8 months ago
User Groups is the most efficient option for granting the same set of user permissions to a group of remote agents.
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Artie
8 months ago
I agree, User Groups is the recommended container for configuring user rights for remote agents.
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Geoffrey
8 months ago
User Groups is definitely the way to go. It simplifies managing permissions for multiple users.
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Carlee
9 months ago
I'm thinking Roles would be the best choice here. It's more flexible and you can easily assign permissions to specific roles.
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Dorethea
8 months ago
I see your point about Roles. It definitely seems like the most efficient option for managing user permissions.
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Nicolette
8 months ago
Roles make sense to me too. It simplifies the process of assigning permissions to multiple users at once.
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Daniela
8 months ago
I think Groups might also work well for this situation. You can easily manage permissions for a group of users.
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Lai
9 months ago
I agree, Roles would be the best choice. It allows for more flexibility in assigning permissions.
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Maybelle
9 months ago
I believe Roles could also be a good option, as it defines a set of permissions that can be assigned to users.
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Matthew
10 months ago
I agree with Tamesha, Groups make sense because it allows for easy management of permissions for multiple users.
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Orville
10 months ago
Groups, for sure! That's the way to go when you have a bunch of remote agents who need the same permissions.
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Yoko
10 months ago
Definitely Groups
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Gerald
10 months ago
Groups
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Tamesha
10 months ago
I think the recommended container for configuring user rights for the remote agents is Groups.
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