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Genesys Exam PC-CIC-Core Topic 1 Question 24 Discussion

Actual exam question for Genesys's PC-CIC-Core exam
Question #: 24
Topic #: 1
[All PC-CIC-Core Questions]

Your manager is concerned about the security of the IC system. He overheard several agents talking who said that they use their birthdate for their password and they use them over and over again. The company has a published policy for IC passwords explicitly stating this is unacceptable.

How can you ensure that all users are following a company policy for secure IC passwords?

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Suggested Answer: B

by Estrella at Apr 20, 2024, 06:47 AM

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Precious
11 months ago
I believe D) Setup Assistant could also be a possibility
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Reita
11 months ago
I'm not sure, but I think it might be A) Interaction Attendant
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Lucina
12 months ago
I agree with User1, Interaction Administrator makes sense
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Linn
12 months ago
I think the answer is B) Interaction Administrator
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Phuong
1 years ago
It's an essential tool for managing the Interaction Center effectively.
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Launa
1 years ago
That's correct. The Interaction Administrator allows the IC system administrator to configure everything.
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Phuong
1 years ago
B) Interaction Administrator
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