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Genesys Exam PC-CIC-Core Topic 1 Question 24 Discussion

Actual exam question for Genesys's PureConnect: CIC Core Certification Exam exam
Question #: 24
Topic #: 1
[All PureConnect: CIC Core Certification Exam Questions]

What application enables the IC system administrator to configure virtually every aspect of the Interaction Center on an ongoing basis?

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Suggested Answer: B

by Estrella at Apr 20, 2024, 06:47 AM

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Phuong
4 days ago
It's an essential tool for managing the Interaction Center effectively.
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Launa
5 days ago
That's correct. The Interaction Administrator allows the IC system administrator to configure everything.
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Phuong
6 days ago
B) Interaction Administrator
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