Genesys Exam PC-CIC-Core Topic 1 Question 23 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 23
Topic #: 1

Your company has just hired Bruce Scott as a new system administrator. When you created Bruce's user object, you checked the Master Administrator checkbox.

What rights will Bruce receive as a result?

AAll rights to the CIC system.

BAll rights to Interaction Administrator.

CAll rights to Access Control

DAll rights to settings on the Security Rights page.

Show Suggested Answer

Suggested Answer: A

by Timothy at Apr 09, 2024, 01:29 PM

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Tijuana

10 months ago

C) Views contain the system and custom workspaces as well, they are essential for organizing information.

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Quentin

10 months ago

I agree with A), views in Interaction Center Business Manager do provide important data.

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Carla

10 months ago

A) Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.

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Cyril

11 months ago

Views in Interaction Center Business Manager help to streamline workflows and improve overall efficiency.

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Floyd

11 months ago

C) Views contain the system and custom workspaces, which can be customized to suit specific needs.

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Margurite

12 months ago

I think Views are important for monitoring performance and making informed decisions.

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Claudio

12 months ago

A) Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.

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Eliseo

12 months ago

What is a View in Interaction Center Business Manager?

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Mariko

1 years ago

Hey, do we get partial credit if we choose C? I mean, views do contain the system and custom workspaces, right? That seems relevant, even if it's not the primary function.

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Dong

1 years ago

I'm with Lavina and 2 on this one. A is the way to go. Views are all about displaying the data, not configuring the system.

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Chery

1 years ago

I don't think so, Anisha. B is talking about configuring agents and workgroups, which is a separate feature from the data and reporting views. A is definitely the correct answer here.

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Anisha

1 years ago

Hmm, I'm not so sure. I was thinking B might be the right answer. Views provide a way to manipulate the configuration of agents and workgroups, right? That seems like a pretty key function.

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Maddie

1 years ago

I agree with Lavina. It's a pretty simple question, and I think A is the clear answer. Views are the interface that allows us to see all the relevant data in Interaction Center Business Manager.

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Emilio

11 months ago

I agree with you. Views definitely show all the necessary data in Interaction Center Business Manager.

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Winifred

12 months ago

I think the answer is A) Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.

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I think this question is pretty straightforward. The correct answer is A - Views are the windows that provide data, such as agent and workgroup statistics, historical reporting data, and system information.

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