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Genesys Exam PC-CIC-Core Topic 1 Question 22 Discussion

Actual exam question for Genesys's PC-CIC-Core exam

Question #: 22
Topic #: 1

[All PC-CIC-Core Questions]

You are coaching a new IC System Administrator regarding the IC functions and ways to ensure that the system is performing optimally. The new administrator asks if the system has a way to automatically notify someone if any system metrics dip below a certain threshold, reach a certain threshold, or rise above a certain threshold.

What CIC utility can be configured to send these automatic notifications?

ASystem Manager

BEvent Viewer

CInteraction Administrator

DIC Business Manager

Show Suggested Answer

Suggested Answer: B

by Johnetta at Mar 15, 2024, 04:06 PM

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Cordelia

1 years ago

I heard some people say it's A) Interaction AttenCordeliat, though I'm not sure why.

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Reyes

1 years ago

I believe it might also be D) Setup Assistant, as it helps with initial setup.

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Na

1 years ago

I agree with Tarra. Interaction Administrator makes sense.

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Tarra

1 years ago

I think the answer is B) Interaction Administrator.

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Lucina

1 years ago

I beliBilly D) Setup Assistant is the correct answer. It helps with initial setup, but Interaction Administrator is more comprehensive.

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Billy

1 years ago

I'm not sure, but I think it might be A) Interaction Attendant.

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Albina

1 years ago

I agree with Eulah. The Interaction Administrator allows the IC system administrator to configure every aspect of the Interaction Center.

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Eulah

1 years ago

I think the answer is B) Interaction Administrator.

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