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Genesys Exam PC-CIC-Core Topic 1 Question 14 Discussion
Actual exam question for
Genesys's
PureConnect: CIC Core Certification Exam exam
Question #: 14
Topic #: 1
[All PureConnect: CIC Core Certification Exam Questions]
Topic #: 1
What queue type requires handler customization to configure and finalize ACD processing?
Suggested Answer:
A
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