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Genesys Exam PC-CIC-Core Topic 1 Question 27 Discussion

Actual exam question for Genesys's PC-CIC-Core exam
Question #: 27
Topic #: 1
[All PC-CIC-Core Questions]

You have a group of remote agents who all require the same set of user permissions within IC.

In the image below, what is the recommended container for configuring user rights for the remote agents.

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Suggested Answer: G

by Willetta at May 19, 2024, 06:10 AM

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Nancey
1 years ago
I'm gonna go with User. It's the most straightforward option, and who doesn't love a little simplicity in their life?
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Irene
1 years ago
I think the answer is Groups. It makes sense to configure user rights for a group of remote agents in a central location.
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Eliz
1 years ago
Yes, it seems like the most efficient way to handle permissions for a group of remote agents.
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Janine
1 years ago
So, we all agree that Groups is the best option for configuring user rights for remote agents.
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Naomi
1 years ago
Definitely, it would streamline the process and ensure consistency in user rights.
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Desmond
1 years ago
Wouldn't it be easier to manage permissions for all remote agents in one group?
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Glory
1 years ago
Groups
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Lenna
1 years ago
Groups
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Krissy
1 years ago
Yes, Groups would be the recommended container for configuring user rights for remote agents.
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Sol
1 years ago
I think the answer is Groups.
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Tora
1 years ago
Definitely Roles. That's the way to go if you want to manage permissions for a specific set of users efficiently.
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