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Genesys Exam PC-CIC-Core Topic 1 Question 1 Discussion
Actual exam question for
Genesys's
PureConnect: CIC Core Certification Exam exam
Question #: 1
Topic #: 1
[All PureConnect: CIC Core Certification Exam Questions]
Topic #: 1
What application can you use to build custom workspaces to monitor various aspects of the CIC system and the contact center activity? This application works with other add-on applications, such as Interaction Recorder and Interaction Optimizer.
Suggested Answer:
A
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