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Genesys GE0-806 Exam - Topic 9 Question 11 Discussion

What can an Agent using WFM Web for Agents see?
B) Master Forecast
A) Forecast Scenario
C) Schedule Scenario
D) Master Schedule
E) Performance/Adherence

Genesys GE0-806 Exam - Topic 9 Question 11 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 11
Topic #: 9
[All GE0-806 Questions]

What can an Agent using WFM Web for Agents see?

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Suggested Answer: B

http://docs.genesys.com/Documentation/PSAAS/8.5.0/Administrator/Scheduling

by Paz at May 07, 2022, 06:19 PM

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Cristal
10 months ago
I thought we couldn't access the Forecast Scenario.
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Dana
10 months ago
I agree, the Schedule Scenario is super helpful!
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Jacinta
10 months ago
Wait, can we really see the Master Forecast? That seems off.
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Merissa
11 months ago
Definitely can check the Master Schedule too!
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Lashon
11 months ago
I can see the Performance/Adherence stats for sure.
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Ludivina
11 months ago
I’m a bit confused; I thought agents could only see their own schedules, not the Master Forecast.
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Xochitl
11 months ago
I remember we practiced a question about what agents can access, and I feel like the Master Schedule was mentioned.
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Micheline
11 months ago
I think agents can see the Performance/Adherence metrics, but I'm not entirely sure about the other options.
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Ruthann
11 months ago
I believe the Schedule Scenario is something agents can view, but I might be mixing it up with the Forecast Scenario.
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Sherell
11 months ago
Okay, I think I've got a handle on this. The question is asking about the least likely reason Flavoring's management would favor the acquisition, so I need to focus on what would be the least appealing aspect for them. The options seem to cover the main potential benefits, so I'll need to carefully weigh each one and determine which is the least likely.
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Fletcher
11 months ago
I'm confident I can handle this. Oracle's documentation on patch management is pretty clear, so I should be able to spot the unsupported method quickly.
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Wilford
11 months ago
The Properties view is definitely the place to look for information on session failures. That's a good strategy to try.
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