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Genesys GE0-806 Exam - Topic 9 Question 107 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 107
Topic #: 9
[All GE0-806 Questions]

Where can Overlays be configured?

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Suggested Answer: C

by Justine at Mar 24, 2025, 07:06 PM

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Dortha
4 months ago
Wait, you can do that in Genesys Administrator? Really?
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Linwood
4 months ago
I thought it was WFM Web for Supervisors?
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Annice
4 months ago
Overlays can be configured in the Genesys Administrator.
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Latrice
4 months ago
Definitely not in WFM Web for Agents, right?
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Magdalene
4 months ago
Yeah, it's A for sure, no doubt about it.
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Nadine
5 months ago
I don’t recall overlays being in WFM Web for Agents, but I could be mixing it up with something else we studied.
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Eden
5 months ago
I’m a bit confused; I thought overlays were set up in WFM Web for Supervisors, but now I’m second-guessing myself.
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Eric
5 months ago
I remember practicing a question about WFM tools, and I feel like the WFM Configuration Utility might be the right place for overlays.
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Felicidad
5 months ago
I think overlays can be configured in the Genesys Administrator, but I'm not entirely sure.
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Stephen
5 months ago
I think the answer is A, Genesys Administrator. That's where I remember configuring Overlays in my previous work, but I'll review the question carefully just to be sure.
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Cherelle
6 months ago
Wait, I'm not sure about this. Is it possible to configure Overlays in the WFM tools as well? I'll need to double-check the options before answering.
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Wenona
6 months ago
Okay, I've got this. Overlays are configured in the Genesys Administrator tool, so the answer is A.
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Solange
6 months ago
I'm a bit unsure about this one. Overlays could potentially be configured in a few different places, but I'll need to review my notes to be sure which one is the correct answer.
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German
6 months ago
Hmm, this seems like a straightforward question about where Overlays can be configured. I'll need to think carefully about the different Genesys tools and interfaces to determine the correct answer.
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Buddy
11 months ago
I'm torn between A and B, but I think I'll go with A. The Genesys Administrator just seems like the natural place for this kind of configuration.
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Lottie
11 months ago
Haha, D - the WFM Web for Agents? Yeah, right, like they'd let the agents configure Overlays. That's a good one!
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Kayleigh
9 months ago
D) WFM Web for Agents
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Elise
10 months ago
C) WFM Web for Supervisors
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Carylon
10 months ago
B) WFM Configuration Utility
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Tess
10 months ago
A) Genesys Administrator
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Lili
11 months ago
Hmm, I'm not sure about this one. I'd say C, the WFM Web for Supervisors, seems like the most likely option.
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Luisa
10 months ago
I'm not sure, but I would go with D) WFM Web for Agents.
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Eden
10 months ago
I believe it's C) WFM Web for Supervisors.
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Deangelo
10 months ago
I think it might be A) Genesys Administrator.
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Corazon
11 months ago
I'm going with B, the WFM Configuration Utility. That's where I've configured Overlays in the past.
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Arthur
10 months ago
I agree, the WFM Configuration Utility is the correct place to configure Overlays.
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Rolland
10 months ago
I think that's the right choice, the WFM Configuration Utility is where you can configure Overlays.
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Tamesha
10 months ago
I usually configure Overlays in the WFM Configuration Utility as well.
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Matt
12 months ago
Definitely A, the Genesys Administrator is where I would expect to find the Overlay configuration options.
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Robt
11 months ago
A) Genesys Administrator
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Kiera
1 year ago
I heard some people say that Overlays can be configured in WFM Web for Supervisors as well.
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Kanisha
1 year ago
I believe Overlays can also be configured in WFM Configuration Utility.
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Kiera
1 year ago
I think Overlays can be configured in Genesys Administrator.
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