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Genesys GE0-806 Exam - Topic 6 Question 2 Discussion

What are the possible actions one can take in order to avoid an Agent available in WFM Configuration Utility to be scheduled at all during the next schedule period?Choose 3 answers
A) Change the skill levels in WFM Configuration Utility and B) Disable Skills in WFM Configuration Utility and E) Grant the agent an exception in the Calendar
C) Remove the Login ID in Genesys Administrator
D) Adjust the Hiring/Termination date in WFM configuration utility

Genesys GE0-806 Exam - Topic 6 Question 2 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 2
Topic #: 6
[All GE0-806 Questions]

What are the possible actions one can take in order to avoid an Agent available in WFM Configuration Utility to be scheduled at all during the next schedule period?

Choose 3 answers

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Suggested Answer: A, B, E

by Howard at May 05, 2022, 07:10 AM

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Katheryn
10 months ago
Wait, can you really just change skill levels to avoid scheduling? Sounds too easy!
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Isabella
10 months ago
Granting an exception in the calendar works too!
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Elfriede
10 months ago
Adjusting the hiring date seems a bit off, not sure about that.
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Ezekiel
11 months ago
I think removing the Login ID is the best way!
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Frederica
11 months ago
You can definitely disable skills to avoid scheduling.
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Cora
11 months ago
Granting an exception in the Calendar seems like a good choice, but I wonder if it’s the best way to ensure they aren’t scheduled at all.
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Nathalie
11 months ago
I feel like removing the Login ID could be a valid option, but I don't remember if it affects the scheduling in WFM.
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Carla
11 months ago
I remember something about adjusting the hiring date could help, but I can't recall if it actually stops scheduling completely.
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Andree
11 months ago
I think we might need to disable skills to prevent the agent from being scheduled, but I'm not entirely sure if that's enough on its own.
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Ena
11 months ago
Alright, time to put my knowledge to the test. I'm going to eliminate the options that don't seem quite right, and then make my best guess.
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Whitney
11 months ago
I feel pretty confident about this one. The question lays out the details clearly, so I just need to analyze each section and option to determine the correct answer.
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Avery
11 months ago
I'm not entirely sure about this one. I'll need to re-read the question and think through the options carefully before answering.
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Lore
11 months ago
For some reason, I feel like configuring the Sling Authentication Requirements was mentioned in a practice question, but I can't recall how it ties in.
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