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Genesys GE0-806 Exam - Topic 4 Question 85 Discussion

Posted by Kimberlie on May 08, 2024 at 11:03 AM

An agent is scheduled to start a shift at 12:00 PM and the Start Before threshold is set to 5. Ifthe agent starts the shift at 11:54 AM. They will be considered________.

Suggested Answer: D

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22 comments · newest first
PO
Polly 11 months ago
Yep, 11:54 AM is definitely adherent!
LE
Leila 11 months ago
I thought 5 minutes meant they had to start exactly at 12:00.
JO
Johnna 11 months ago
Wait, isn't starting early a good thing?
SE
Selma 12 months ago
Totally agree, that's within the threshold!
JO
Joye 12 months ago
They'd be considered adherent since they started 6 minutes early.
ZA
Zack 1 year ago
I feel like there might be exceptions to this rule, but I can't recall the specifics. It seems like a tricky question!
NO
Nobuko 1 year ago
I practiced a similar question, and I believe starting before the scheduled time by a few minutes usually means they are still adherent.
LA
Lauran 1 year ago
I'm not entirely sure, but I remember something about being early could still count as non-adherent if it's not within the exact time frame.
SH
Shizue 1 year ago
I think if the agent starts at 11:54 AM, they might be considered adherent since it's within the 5-minute threshold.
CH
Charlene 1 year ago
Okay, this is straightforward. The agent starts at 11:54 AM, which is 6 minutes before the scheduled start time of 12:00 PM. Since the Start Before threshold is 5 minutes, the agent will be considered non-adherent.
JO
Joni 1 year ago
Wait, I'm a little confused. Does the Start Before threshold mean the agent can start up to 5 minutes early, or that they can't start more than 5 minutes early? I want to make sure I understand this correctly before answering.
VA
Valentin 1 year ago
Okay, let me think this through. The agent starts at 11:54 AM, and the scheduled start time is 12:00 PM. The Start Before threshold is 5 minutes, so if the agent starts more than 5 minutes before the scheduled time, they'll be considered non-adherent. I think I've got it!
LI
Lili 1 year ago
Hmm, this seems straightforward. I just need to calculate the time difference between the agent's start time and the scheduled start time, and compare it to the Start Before threshold.
HO
Hoa 1 year ago
Hmm, I'm a bit unsure about this one. I remember learning about data subject rights, but I can't quite recall which one this is describing. I'll have to think it through carefully.
CA
Cammy 1 year ago
I'm a bit confused on this one. Is the goal to ensure users are properly trained, or to actually improve the quality of the work itself? I'll have to re-read the question carefully before deciding.
ER
Erick 1 year ago
I'm a little confused by this question. There are a few different economic laws that could potentially apply here, like Parkinson's Law or Moore's Law. I'll have to review my notes and try to figure out which one is the most relevant.
MA
Marylou 2 years ago
Makes sense. As long as it’s within the 5-minute threshold.
JO
Jonelle 2 years ago
The start before threshold is 5 minutes; starting at 11:54 is within that.
ST
Stephen 2 years ago
Why adherent? They are supposed to start at 12:00 PM.
AL
Alline 2 years ago
I think the answer might be A) Adherent.
BR
Bronwyn 3 years ago
Yeah, it's about shift adherence, right?
MA
Marylou 3 years ago
That exam question seems tricky.
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