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Genesys Exam GE0-806 Topic 3 Question 96 Discussion

Actual exam question for Genesys's GE0-806 exam
Question #: 96
Topic #: 3
[All GE0-806 Questions]

Which set of factors would provide the basis for an optimal staffing calculation?

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Suggested Answer: D

by Delmy at Sep 13, 2024, 02:13 PM

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Kimberely
9 months ago
I'm going with D. Minimum occupancy? That's my middle name! Well, actually, it's not, but it should be.
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Carissa
7 months ago
User 4: Actual interaction volume and AHT are my top picks. B for me.
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Maurine
8 months ago
User 3: D all the way! Minimum occupancy is where it's at.
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Eveline
8 months ago
User 2: I'm leaning towards A. Actual ASA and coverage are crucial.
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Jaleesa
8 months ago
Predicted interaction volume and potential AHT are also crucial factors to consider for optimal staffing.
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Carman
8 months ago
I think C is the way to go. Service objectives are key.
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Carman
8 months ago
Minimum occupancy is important for sure. It helps in planning the staffing levels effectively.
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Albert
9 months ago
I'm going with D. Minimum occupancy? That's my middle name! Well, actually, it's not, but it should be.
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Louvenia
9 months ago
C is the clear winner here. Who needs actual ASA or coverage when you've got the service objectives to guide you?
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Jacquline
9 months ago
Option B, all the way! Actual interaction volume, actual AHT, and indirectly occupied time - that's the secret sauce for optimal staffing, baby!
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Lili
8 months ago
User 3: Definitely, having the right data on actual interaction volume and AHT is key to ensuring we have the right number of staff on hand.
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Zoila
8 months ago
User 2: I agree, those factors are crucial for calculating staffing needs accurately.
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Alberta
8 months ago
User 1: Option B, all the way! Actual interaction volume, actual AHT, and indirectly occupied time - that's the secret sauce for optimal staffing, baby!
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Kiley
9 months ago
D seems like the way to go. Predicted interaction volume, potential AHT, and minimum occupancy - that's the formula for success!
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Tamesha
8 months ago
User 4: Tamesha has a point. D does seem like a good formula for success in staffing calculation.
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Kasandra
8 months ago
User 3: I'm leaning towards D. Predicted interaction volume, potential AHT, and minimum occupancy make sense to me.
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Samira
8 months ago
User 2: I agree with Samira. C seems like a solid choice for optimal staffing calculation.
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Gilma
9 months ago
I think C is the best option. Actual interaction volume, actual AHT, and the service objectives are key.
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Lauran
10 months ago
I think option C is the right choice. Actual interaction volume, actual AHT, and the service objectives seem like the key factors to consider for optimal staffing.
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France
8 months ago
True, all the options have valid points to consider when calculating optimal staffing levels.
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Olive
9 months ago
I think option D could also be important, as predicted interaction volume and potential AHT can help with planning for future needs.
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Omega
9 months ago
But what about option A? Actual ASA and coverage are also crucial for determining staffing needs.
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Yolando
9 months ago
I agree, option C seems to cover all the important factors for staffing calculation.
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Charlie
10 months ago
I'm not sure, but D also seems like a possible answer.
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Michel
10 months ago
I agree with Ollie, because service objectives are important for staffing calculation.
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Ollie
10 months ago
I think the answer is C.
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