A and B seem like the obvious choices here. Encrypting the connection to the WFM web for both Supervisors and Agents makes perfect sense to protect sensitive data.
I'm not sure about using SSL for WFM Configuration utility or WFM Database. I think it's more important to secure the web connections for supervisors and agents.
Scarlet
2 days agoKenda
14 days agoAnnamaria
16 days agoShantell
24 days ago