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The ability to record the caller's speech for application analysis is configured in an IVR Profile within the EMPS and is referred to as __________.
Suggested Answer: D
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35 comments · newest first
KR
Kristin
10 months ago
Wait, is this really how it works?
AN
Anastacia
10 months ago
I thought it was A, OA&M.
JE
Jettie
11 months ago
No way, it's C for sure!
NI
Nidia
11 months ago
Totally with you on D!
BE
Bettina
11 months ago
It's definitely D, Enable ASR Logging.
DE
Deja
11 months ago
I’m leaning towards A, OA&M, but I can't recall the specifics. It feels like it could be related to managing recordings.
KA
Kaitlyn
12 months ago
I’m a bit confused. Wasn’t there something about EMS Runtime in another practice question?
CR
Crista
12 months ago
I remember practicing a question about IVR Profiles, and I feel like it was related to logging, so maybe D is right.
ZE
Zena
1 year ago
I think the answer might be D, Enable ASR Logging, but I'm not completely sure.
AM
Amie
1 year ago
I'm a little confused by the wording of this question. It's asking about something specific in an IVR profile, but I'm not too familiar with the terminology they use for that. I'll have to make an educated guess and go with one of the options.
CL
Claudio
1 year ago
Okay, let me see. The question is talking about configuring speech recording in an IVR profile, so I think the answer is probably "Enable ASR Logging." That sounds like the right term for that functionality.
LO
Louann
1 year ago
Hmm, I'm a bit unsure about this. I know it has something to do with speech recording and analysis, but I can't quite remember the exact term they use for it. I'll have to think this through carefully.
FR
France
1 year ago
I'm pretty confident about this one. The question is asking about the ability to record caller speech for analysis, and that's usually referred to as "Enable ASR Transcoding" in IVR profiles.
LA
Laurel
1 year ago
Hmm, 'Enable ASR Transcoding' sounds like it could be the right answer. It's like, you know, the 'transcoding' part? Gotta convert that speech into something the computer can understand, am I right?
LE
Leonida
1 year ago
D) Enable ASR Logging
EL
Elden
1 year ago
C) Enable ASR Transcoding
MI
Miriam
1 year ago
B) EMS Runtime
RO
Rosendo
1 year ago
A) OA&M
CA
Carey
1 year ago
D) Enable ASR Logging, no doubt. I mean, who doesn't love a good old-fashioned 'ASR Logging' for their IVR needs? It's a must-have for any self-respecting call center.
VE
Verda
1 year ago
I believe it's D) Enable ASR Logging, as it specifically mentions recording the caller's speech for analysis.
GI
Gianna
1 year ago
I'm not sure, but I think it might be C) Enable ASR Transcoding.
LE
Leota
1 year ago
I'm pretty sure it's 'Enable ASR Logging'. It's the only one that mentions 'logging', and that's just what you'd want for 'application analysis', right?
NA
Nakita
1 year ago
I agree with Alberta, because ASR Logging allows for recording the caller's speech for analysis.
AL
Alberta
1 year ago
I think the answer is D) Enable ASR Logging.
RE
Renay
1 year ago
Ah, the classic 'Enable ASR Transcoding' option. Sounds like a fancy way to say 'record the caller's speech' to me!
OR
Oretha
1 year ago
Exactly, it's a technical term for that feature.
CL
Clarinda
1 year ago
Yes, 'Enable ASR Transcoding' is the option for recording the caller's speech.
TO
Tora
1 year ago
D) Enable ASR Logging
LE
Leila
1 year ago
C) Enable ASR Transcoding
ST
Starr
1 year ago
D) Enable ASR Logging
DE
Deeann
1 year ago
B) EMS Runtime
HE
Hester
1 year ago
A) OA&M
DO
Dolores
1 year ago
C) Enable ASR Transcoding
IL
Ilona
1 year ago
B) EMS Runtime
DE
Devora
1 year ago
A) OA&M