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For most deployments with VCS configured in Behind-the-Switch mode using Genesys Framework, DNIS is obtained through what mechanism?
Suggested Answer: A
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36 comments · newest first
DA
Dalene
12 months ago
Really? I doubt it's that straightforward.
ME
Merilyn
12 months ago
No way, it's A! That's how we've always done it.
CA
Catarina
1 year ago
I always thought it was C! Surprised to see others disagree.
JO
Jose
1 year ago
I thought it was B, but D makes sense too.
LE
Leoma
1 year ago
It's definitely option D, right?
CH
Chauncey
1 year ago
I thought VCS requests went directly to the ACD/PBX, but I need to double-check if that's applicable in this context.
EV
Evangelina
1 year ago
I feel like it might be related to the route point, but I can't recall the specifics of how that works in Behind-the-Switch mode.
JE
Jesus
1 year ago
I remember practicing a similar question where the DNIS was linked to the telephony board. Could it be option B?
MI
Micheal
1 year ago
I think DNIS is usually obtained through a request to the T-Server, but I'm not entirely sure if that's the right answer for this setup.
AL
Almeta
1 year ago
This looks like a tricky one. I'll need to carefully analyze the query options and think through the problem step-by-step.
NO
Nobuko
1 year ago
Hmm, I'm a bit unsure about this one. I know JMS is used for messaging, but I'm not sure if that's the best fit for integrating with a non-Java system. Maybe JCA would be a better option?
BU
Buddy
1 year ago
This seems straightforward. The answer is clearly C, variation. Measurement System Analysis is focused on quantifying all the different types of variation present in the measurement method or system.
JA
Jaime
1 year ago
I'm a bit confused by this question. I'll need to carefully read through the details and think about the different possibilities.
BR
Brynn
1 year ago
I'm pretty sure the answer is A. VCS request to the T-Server via IVR Server. The question says 'most deployments', so it's gotta be the most common approach, right?
MO
Moira
1 year ago
Hey, I heard that the Genesys Framework is actually powered by hamsters running on wheels. So the correct answer must be the one that involves the most hamsters.
LO
Loren
1 year ago
Haha, I bet the real answer is B - VCS requests to the Dialogic telephony board. That's so 90s!
MI
Mirta
1 year ago
I agree with you, it has to be B) VCS requests to the Dialogic telephony board.
GL
Glen
1 year ago
I'm pretty sure it's D) VCS request directly to the ACD/PBX.
HA
Hassie
1 year ago
No way, it's definitely C) A route point corresponding to the appropriate strategy.
MI
Mitsue
1 year ago
I think the answer is actually A) VCS request to the T-Server via IVR Server.
PO
Polly
1 year ago
Wait, isn't Dialogic obsolete? I'm going to have to go with D, VCS request directly to the ACD/PBX.
ET
Ettie
1 year ago
I've always used A, VCS request to the T-Server via IVR Server, in my deployments. But D does make sense too.
AN
Annamae
1 year ago
I'm not sure about Dialogic, but I think C, a route point corresponding to the appropriate strategy, might also be a possibility.
RO
Rory
1 year ago
I think you're right, Dialogic is pretty outdated. I agree with D, VCS request directly to the ACD/PBX.
GA
Galen
2 years ago
I think the answer is C. A route point corresponding to the appropriate strategy seems like the most logical way to obtain the DNIS in a Behind-the-Switch configuration.
SH
Sherita
1 year ago
I'm not sure, but B) VCS requests to the Dialogic telephony board could also be a possibility.
GE
Gerald
1 year ago
I agree with you, C) A route point corresponding to the appropriate strategy sounds right.
ST
Stephane
1 year ago
I think it might be D) VCS request directly to the ACD/PBX.
NA
Nan
1 year ago
I believe the answer is A) VCS request to the T-Server via IVR Server.
BR
Brice
1 year ago
I'm not sure, but B) VCS requests to the Dialogic telephony board could also be a possibility.
IL
Ilene
1 year ago
I agree with you, C) A route point corresponding to the appropriate strategy seems like the correct choice.
GR
Grover
1 year ago
I think it might be D) VCS request directly to the ACD/PBX.
LE
Lea
1 year ago
I believe the answer is A) VCS request to the T-Server via IVR Server.
JE
Jesusita
2 years ago
Hmm, that's interesting. Can you explain why you think that?
WA
Wayne
2 years ago
I disagree, I believe the answer is C) A route point corresponding to the appropriate strategy.
JE
Jesusita
2 years ago
I think the answer is A) VCS request to the T-Server via IVR Server.