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Genesys GCX-SCR Exam - Topic 4 Question 34 Discussion

Posted by Martina on Apr 07, 2026 at 09:23 PM

What are the default roles that permit you to edit scripts? (Choose two.)

Suggested Answer: C, D

In Genesys Cloud CX, the permissions required to edit scripts are controlled by roles that include the necessary permissions for interacting with and modifying scripts. The Script Designer role (option C) is specifically created for individuals responsible for creating and editing scripts. It grants full access to the scripting interface and allows for script modifications. The Master Admin role (option D) also has broad permissions across the system, including editing and managing scripts, among other administrative tasks.

Reference to Genesys Cloud documentation indicate that other roles, like PureCloud User or Outbound Agent, do not have sufficient permissions to modify scripts. The Outbound Admin role manages outbound campaigns but does not include script editing by default.


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20 comments · newest first
CH
Chery 2 months ago
Yeah, C and D are the best choices.
LE
Leanora 2 months ago
Nah, I don't think B allows script editing.
JO
Joaquin 2 months ago
What about B? Outbound Admin?
BR
Brittney 2 months ago
D makes sense too, Master Admin has full access.
LO
Lorita 2 months ago
I agree, C is definitely one.
GE
Georgeanna 3 months ago
I think it's C and D.
MI
Mirta 3 months ago
I agree, those are the default roles for sure!
AN
Anabel 3 months ago
Wait, are you sure about that? Seems off.
NO
Noelia 3 months ago
C) and D) are the only ones that make sense.
AB
Abraham 3 months ago
I thought A) PureCloud User could edit too?
LO
Loreta 4 months ago
Definitely C) Script Designer and D) Master Admin.
RA
Raymon 4 months ago
100% agree with C and D!
CA
Carlene 4 months ago
Wait, are you sure about that? Seems off.
GL
Glory 4 months ago
No way, it’s just C and D!
DO
Dominga 6 months ago
I thought A) PureCloud User could edit scripts too?
ZO
Zona 6 months ago
Definitely C) Script Designer and D) Master Admin.
DA
Daniela 6 months ago
I’m confused about the Outbound roles. I thought Outbound Admin might work, but I can’t recall if Outbound Agent has any permissions at all.
HA
Halina 6 months ago
I feel like PureCloud User is too basic to have script editing permissions. I’m leaning towards Master Admin and Script Designer.
EL
Elouise 7 months ago
I remember practicing a question like this, and I think Outbound Admin was one of the roles. Not completely sure though!
FR
Francoise 7 months ago
I think the Script Designer role definitely allows editing scripts, but I'm not sure about the second one. Maybe Master Admin?
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