Genesys GCX-SCR Exam - Topic 3 Question 21 Discussion

Actual exam question for Genesys's GCX-SCR exam

Question #: 21
Topic #: 3

[All GCX-SCR Questions]

What are the default roles that permit you to edit scripts? (Choose two.)

APureCloud User

BOutbound Admin

CScript Designer

DMaster Admin

EOutbound Agent

Show Suggested Answer

Suggested Answer: C, D

In Genesys Cloud CX, the permissions required to edit scripts are controlled by roles that include the necessary permissions for interacting with and modifying scripts. The Script Designer role (option C) is specifically created for individuals responsible for creating and editing scripts. It grants full access to the scripting interface and allows for script modifications. The Master Admin role (option D) also has broad permissions across the system, including editing and managing scripts, among other administrative tasks.

Reference to Genesys Cloud documentation indicate that other roles, like PureCloud User or Outbound Agent, do not have sufficient permissions to modify scripts. The Outbound Admin role manages outbound campaigns but does not include script editing by default.

by Galen at Apr 08, 2025, 09:04 PM

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Dion

2 months ago

Yeah, C and D are the only ones that can do it!

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Cherry

2 months ago

C and D for sure, no doubt about it!

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Leota

2 months ago

I thought PureCloud User could edit too?

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Polly

3 months ago

Definitely C and D! Those are the ones.

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Kathryn

3 months ago

Wait, are you sure about that? I thought it was different.

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Starr

3 months ago

I feel like Outbound Admin might be the right choice too, but I need to double-check that with my notes.

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Tamra

3 months ago

I’m a bit confused; I thought PureCloud User had some editing capabilities, but I can't recall if it's enough for scripts.

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Rolande

4 months ago

I remember practicing a question like this, and I think Master Admin is also one of the roles that can edit scripts.

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Meghann

4 months ago

I think the Script Designer role definitely allows editing scripts, but I'm not sure about the second one.

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Barbra

4 months ago

I'm a bit confused by this question. I know Script Designer is one of the options, but I'm not sure about the other one. I'll have to review the material on user roles and permissions before I can answer this confidently.

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Ivan

4 months ago

This seems straightforward. The default roles that can edit scripts are Script Designer and Master Admin. I'm pretty confident about those two choices.

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Therese

4 months ago

Okay, let me see. The question is asking about the default roles that can edit scripts, so I'm guessing it's probably not something like Outbound Agent or PureCloud User. I'm leaning towards Script Designer and Master Admin, but I'll double-check my answer before submitting.

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Stefany

5 months ago

Hmm, I'm not totally sure about this one. I know Script Designer is one of the options, but I'm not confident about the other one. I'll have to think this through carefully.

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Aron

5 months ago

I think the default roles that can edit scripts are Script Designer and Master Admin. Those seem like the most logical choices based on the question.

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Audra

10 months ago

A) PureCloud User? More like 'PureChaos User' when it comes to editing scripts. D) Master Admin is the way to go, though.

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Rosalyn

9 months ago

D) Master Admin is the way to go, though.

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Jeannetta

9 months ago

B) Outbound Admin sounds like a good option too.

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Quentin

9 months ago

A) PureCloud User? More like 'PureChaos User' when it comes to editing scripts.

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Jesusita

10 months ago

This is easy, C) Script Designer and D) Master Admin. Anything else would be like trying to edit a script with oven mitts on.

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Tomas

10 months ago

D) Master Admin is a no-brainer, but I'm not sure about the other one. Hmm, maybe C) Script Designer?

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Jerry

8 months ago

B) Outbound Admin

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Kimberely

8 months ago

A) PureCloud User

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Julio

10 months ago

I'm not sure about this. I think Outbound Admin might also have the ability to edit scripts.

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Lasandra

10 months ago

I agree with Kerry. Script Designer and Master Admin have the necessary permissions to edit scripts.

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Fannie

10 months ago

I'm going with B) Outbound Admin and D) Master Admin. Gotta have that admin power to edit those scripts!

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Brande

8 months ago

It's important to have the right roles like Outbound Admin and Master Admin to be able to edit scripts effectively.

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Sharita

8 months ago

I agree, having admin roles like Outbound Admin and Master Admin is crucial for script editing.

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Trinidad

9 months ago

Yeah, those roles definitely have the necessary permissions to make script edits.

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Tyra

10 months ago

I think you're right, B) Outbound Admin and D) Master Admin are the default roles for editing scripts.

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Kerry

10 months ago

I think the default roles that permit you to edit scripts are Script Designer and Master Admin.

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Iesha

11 months ago

C) Script Designer and D) Master Admin seem like the obvious choices here. Can't go wrong with those.

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Nathalie

9 months ago

Yeah, those two roles definitely have the necessary permissions to edit scripts.

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Clare

9 months ago

I think you're right, Script Designer and Master Admin are the default roles for editing scripts.

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