New Year Sale 2026! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Genesys GCX-SCR Exam - Topic 2 Question 2 Discussion

Actual exam question for Genesys's GCX-SCR exam
Question #: 2
Topic #: 2
[All GCX-SCR Questions]

Using the _____ action in scripts, you can temporarily stop recording the interaction.

Show Suggested Answer Hide Answer
Suggested Answer: B

The Secure Pause action in Genesys Cloud CX is used to temporarily stop the recording of an interaction, particularly when sensitive information, such as payment details, is being collected. This action is essential for compliance with data protection regulations like PCI-DSS, ensuring that sensitive data is not recorded or stored.

Using Secure Pause ensures that the recording is automatically resumed after the sensitive information has been captured, maintaining the integrity of the interaction while protecting customer data.


by Bettina at Aug 22, 2024, 06:52 AM

Limited Time Offer

25%

Off

Get Premium GCX-SCR Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Jaclyn
3 months ago
I’m surprised there’s no clear answer here!
upvoted 0 times
...
My
3 months ago
Wait, is "Stop Recording" even an option?
upvoted 0 times
...
Sue
3 months ago
"Secure Hold" sounds right to me.
upvoted 0 times
...
Luther
4 months ago
I disagree, it might be "Secure Pause."
upvoted 0 times
...
Adelaide
4 months ago
I think it's definitely "Hold."
upvoted 0 times
...
Shenika
4 months ago
I’m leaning towards "Secure Hold," but I wish I had reviewed more examples before the exam.
upvoted 0 times
...
Kristeen
4 months ago
I feel like "Secure Pause" could be the answer, but I also remember a question that used "Stop Recording" in a different scenario.
upvoted 0 times
...
Jenelle
4 months ago
I remember something about "Hold" being used to pause actions, but I can't recall if it's the right term for this context.
upvoted 0 times
...
Winifred
5 months ago
I think the answer might be "Secure Hold," but I'm not completely sure. It sounds familiar from our practice sessions.
upvoted 0 times
...
Farrah
5 months ago
Okay, I've got this. The key is the word "temporarily" in the question. That rules out D. Stop Recording, since that would permanently stop the recording. I'm going with A. Hold as the best option to temporarily pause the interaction.
upvoted 0 times
...
Vallie
5 months ago
The wording of the question is a bit tricky. I'm leaning towards B. Secure Pause, since that sounds like it would temporarily stop the recording in a secure way. But I'm not 100% confident on this.
upvoted 0 times
...
An
5 months ago
Hmm, I'm not too sure about this one. I'm trying to remember the different actions we covered in the scripts section. Hold or Secure Pause could also be possibilities, but I'll have to think this through a bit more.
upvoted 0 times
...
Brandee
5 months ago
I think the answer is D. Stop Recording seems like the most logical choice to temporarily stop recording an interaction.
upvoted 0 times
...
Jerry
5 months ago
I'm a little confused by this question. There seem to be a lot of options, and I'm not sure which ones are the right principles to follow. I'll have to review my notes and try to reason through the best approach for validating a prototype.
upvoted 0 times
...
Cristal
5 months ago
This seems straightforward enough. I'll review the code, think through the possible outcomes, and select the answer that best matches what I expect to happen.
upvoted 0 times
...
Florencia
1 year ago
I think the answer is D) Stop Recording because it makes sense to stop recording the interaction.
upvoted 0 times
...
Mozell
1 year ago
Wait, is this a trick question? What if the answer is actually 'Caffeine Break'? That's the only way I'm pausing this recording!
upvoted 0 times
...
Justine
1 year ago
I'm not sure, but I think it might be B) Secure Pause.
upvoted 0 times
...
Nakisha
1 year ago
I bet the answer is C. Secure Hold. It's gotta be the most secure way to pause the recording, you know, for those top-secret scripts.
upvoted 0 times
Angelo
1 year ago
Yeah, I agree. It's important to have a secure way to pause recordings for sensitive scripts.
upvoted 0 times
...
Terry
1 year ago
I think you're right, Secure Hold does sound like the most secure option.
upvoted 0 times
...
...
Jacqueline
1 year ago
Hmm, I'm leaning towards A. Hold. It just makes more sense to me that we'd use a simple 'Hold' action to temporarily stop the recording.
upvoted 0 times
...
Kristel
2 years ago
I don't know, I think D. Stop Recording sounds more like it. Why would we need a 'Secure' anything to pause the recording?
upvoted 0 times
Vicki
1 year ago
I agree, D) Stop Recording makes more sense in this context.
upvoted 0 times
...
Herman
1 year ago
D) Stop Recording
upvoted 0 times
...
Mila
1 year ago
C) Secure Hold
upvoted 0 times
...
Elroy
1 year ago
B) Secure Pause
upvoted 0 times
...
Romana
1 year ago
A) Hold
upvoted 0 times
...
...
Darrel
2 years ago
I'm pretty sure the correct answer is B. Secure Pause. That's the action we use to pause the recording, right?
upvoted 0 times
Fatima
1 year ago
No, it's not Secure Hold. It's Secure Pause that we use to temporarily stop recording.
upvoted 0 times
...
Polly
1 year ago
I think it's actually C. Secure Hold. That's the one we use to pause the interaction.
upvoted 0 times
...
Rebbecca
1 year ago
Yes, you're correct. Secure Pause is the action we use to temporarily stop recording.
upvoted 0 times
...
...
Celia
2 years ago
I disagree, I believe the answer is A) Hold.
upvoted 0 times
...
Ngoc
2 years ago
I think the answer is C) Secure Hold.
upvoted 0 times
...

Save Cancel