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Genesys GCX-GCD Exam - Topic 7 Question 23 Discussion

Which dialing mode dials multiple contacts once an agent becomes available?
B) Predictive
A) Power
C) Progressive
D) Agentless

Genesys GCX-GCD Exam - Topic 7 Question 23 Discussion

Actual exam question for Genesys's GCX-GCD exam
Question #: 23
Topic #: 7
[All GCX-GCD Questions]

Which dialing mode dials multiple contacts once an agent becomes available?

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Suggested Answer: B

by Herminia at Jun 26, 2026, 11:41 PM

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Beckie
3 days ago
I feel like we covered this in class, and I want to say it's B) Predictive, but I could be mixing it up with another type.
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Carissa
8 days ago
I think the answer might be A) Power, but I'm not entirely sure. I remember something about it dialing multiple contacts.
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