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Genesys Exam GCX-GCD Topic 3 Question 1 Discussion

Actual exam question for Genesys's GCX-GCD exam
Question #: 1
Topic #: 3
[All GCX-GCD Questions]

Which Genesys Cloud CX feature presents caller info to an agent and allows the user to update or collect the information?

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Suggested Answer: B

by Candra at Apr 29, 2025, 03:42 PM

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