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Genesys GCX-ARC Exam - Topic 3 Question 40 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 40
Topic #: 3
[All GCX-ARC Questions]

Arrange the listed schedule groups based on call flow priority.

1. Closed

2. Emergency

3. Open

4. Holiday

Show Suggested Answer Hide Answer
Suggested Answer: C

by Melynda at Sep 14, 2024, 07:56 PM

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Laurel
3 months ago
Totally agree with option A!
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Tonette
3 months ago
Wait, is Holiday really that low on the list?
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Lisandra
3 months ago
Open is definitely more important than Holiday.
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Tequila
4 months ago
I think Closed should be last, right?
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Melodie
4 months ago
Emergency should always be first!
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Bobbie
4 months ago
I’m leaning towards option D, but I’m uncertain if closed should really be prioritized over holidays.
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Annice
4 months ago
I feel like option C makes sense, with emergency first, then open, but I might be mixing it up with another practice question.
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Xuan
4 months ago
I remember practicing a similar question where holidays were ranked lower, but I can't recall if they go before or after closed.
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Beckie
5 months ago
I think emergency calls should definitely come first, but I'm not sure about the order of the others.
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Annamae
5 months ago
I'm a bit confused on this one. I know emergency calls are first, but the order of the other groups has me stumped. I'll have to review the material again and make sure I understand the priority.
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Haley
5 months ago
Okay, I've got this. Emergency calls are definitely first, then open, then holiday, and closed last. That makes the most sense to me based on the priority of each group.
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Latricia
5 months ago
Hmm, I'm a little unsure about the order here. I know emergency calls are top priority, but I'm not sure about the rest. I'll have to think it through carefully.
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Alaine
5 months ago
This seems pretty straightforward. I'll just think through the priority order - emergency calls should be first, then open, then holiday, and closed last.
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Kristel
5 months ago
I'm not entirely sure about this one. I'll need to review my notes on performance-based contracts to make sure I understand the key details.
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Nichelle
1 year ago
Wait, is this a trick question? I thought the answer would be obvious, but now I'm second-guessing myself. D, I guess? Or maybe B? Ugh, I need more coffee for this.
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German
1 year ago
Emergency, then Closed, then Holiday, then Open. Easy peasy! C is the answer, folks.
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Gertude
1 year ago
Yes, that would make C the correct answer.
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Dean
1 year ago
I agree, so the correct order would be 2,3,1,4.
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Ernest
1 year ago
I think Emergency should come first, then Closed, then Holiday, and finally Open.
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Ilona
1 year ago
Hmm, that's interesting. I can see your point. But I still think Emergency, Open, Holiday, Closed makes more sense.
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Gilma
1 year ago
This is a tricky one! I'm going to have to think it through step-by-step. Let's see, Emergency, Open, Holiday, Closed... Yep, D is the way to go!
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Theola
1 year ago
I disagree, I believe it should be Emergency, Holiday, Closed, Open.
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Claudio
1 year ago
Closed schedules should be the lowest priority, so I think D is the right answer.
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Elenor
1 year ago
Yes, that makes sense. D is the correct answer.
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Dortha
1 year ago
So the order would be Emergency, Open, Holiday, and then Closed.
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Holley
1 year ago
I agree, Emergency should definitely be the first priority.
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Cory
1 year ago
I think D is correct because Closed schedules should be the lowest priority.
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Laquanda
1 year ago
Emergency calls should always have the highest priority, so 2 is the correct first option. But I'm not sure about the order of the rest.
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Shenika
1 year ago
B) 2,4,1,3
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Terrilyn
1 year ago
A) 2,3,4,1
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Ilona
1 year ago
I think the correct order is Emergency, Open, Holiday, Closed.
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