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Genesys GCX-ARC Exam - Topic 3 Question 40 Discussion

Arrange the listed schedule groups based on call flow priority.1. Closed2. Emergency3. Open4. Holiday
C) 2,3,1,4
A) 2,3,4,1
B) 2,4,1,3
D) 2,1,4,3

Genesys GCX-ARC Exam - Topic 3 Question 40 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 40
Topic #: 3
[All GCX-ARC Questions]

Arrange the listed schedule groups based on call flow priority.

1. Closed

2. Emergency

3. Open

4. Holiday

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Suggested Answer: C

by Melynda at Sep 14, 2024, 07:56 PM

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Laurel
9 months ago
Totally agree with option A!
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Tonette
9 months ago
Wait, is Holiday really that low on the list?
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Lisandra
9 months ago
Open is definitely more important than Holiday.
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Tequila
10 months ago
I think Closed should be last, right?
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Melodie
10 months ago
Emergency should always be first!
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Bobbie
10 months ago
I’m leaning towards option D, but I’m uncertain if closed should really be prioritized over holidays.
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Annice
10 months ago
I feel like option C makes sense, with emergency first, then open, but I might be mixing it up with another practice question.
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Xuan
11 months ago
I remember practicing a similar question where holidays were ranked lower, but I can't recall if they go before or after closed.
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Beckie
11 months ago
I think emergency calls should definitely come first, but I'm not sure about the order of the others.
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Annamae
11 months ago
I'm a bit confused on this one. I know emergency calls are first, but the order of the other groups has me stumped. I'll have to review the material again and make sure I understand the priority.
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Haley
11 months ago
Okay, I've got this. Emergency calls are definitely first, then open, then holiday, and closed last. That makes the most sense to me based on the priority of each group.
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Latricia
11 months ago
Hmm, I'm a little unsure about the order here. I know emergency calls are top priority, but I'm not sure about the rest. I'll have to think it through carefully.
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Alaine
11 months ago
This seems pretty straightforward. I'll just think through the priority order - emergency calls should be first, then open, then holiday, and closed last.
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Kristel
11 months ago
I'm not entirely sure about this one. I'll need to review my notes on performance-based contracts to make sure I understand the key details.
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Nichelle
2 years ago
Wait, is this a trick question? I thought the answer would be obvious, but now I'm second-guessing myself. D, I guess? Or maybe B? Ugh, I need more coffee for this.
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German
2 years ago
Emergency, then Closed, then Holiday, then Open. Easy peasy! C is the answer, folks.
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Gertude
2 years ago
Yes, that would make C the correct answer.
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Dean
2 years ago
I agree, so the correct order would be 2,3,1,4.
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Ernest
2 years ago
I think Emergency should come first, then Closed, then Holiday, and finally Open.
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Ilona
2 years ago
Hmm, that's interesting. I can see your point. But I still think Emergency, Open, Holiday, Closed makes more sense.
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Gilma
2 years ago
This is a tricky one! I'm going to have to think it through step-by-step. Let's see, Emergency, Open, Holiday, Closed... Yep, D is the way to go!
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Theola
2 years ago
I disagree, I believe it should be Emergency, Holiday, Closed, Open.
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Claudio
2 years ago
Closed schedules should be the lowest priority, so I think D is the right answer.
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Elenor
2 years ago
Yes, that makes sense. D is the correct answer.
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Dortha
2 years ago
So the order would be Emergency, Open, Holiday, and then Closed.
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Holley
2 years ago
I agree, Emergency should definitely be the first priority.
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Cory
2 years ago
I think D is correct because Closed schedules should be the lowest priority.
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Laquanda
2 years ago
Emergency calls should always have the highest priority, so 2 is the correct first option. But I'm not sure about the order of the rest.
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Shenika
2 years ago
B) 2,4,1,3
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Terrilyn
2 years ago
A) 2,3,4,1
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Ilona
2 years ago
I think the correct order is Emergency, Open, Holiday, Closed.
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