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Genesys GCX-ARC Exam - Topic 3 Question 34 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 34
Topic #: 3
[All GCX-ARC Questions]

You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)

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Suggested Answer: A, C

by Catalina at Aug 27, 2024, 10:44 PM

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Angelo
2 months ago
Not sure about D, does that even help with advertising?
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Bettina
2 months ago
A is a must, but C seems a bit annoying for customers.
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Ernest
2 months ago
I think B could be useful too, but not for advertising.
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Lenny
3 months ago
Wait, using prompts for ads? That sounds intrusive!
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Dierdre
3 months ago
Definitely A and C! Outbound campaigns work great.
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Lasandra
3 months ago
I definitely think option A is correct, but I'm a bit uncertain about the other choice. Maybe C?
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Chantay
3 months ago
I feel like the data tables feature could be useful, but I can't recall exactly how it applies to advertising.
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Gussie
4 months ago
I remember practicing a question about using prompts for advertising, so I might lean towards option C.
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Annamaria
4 months ago
I think using an outbound campaign makes sense for promoting a product, but I'm not sure about the directory feature.
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Karl
4 months ago
This seems straightforward enough. I'd go with the outbound campaign and the prompt feature - those seem like the most effective ways to get the product information out there to customers.
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Leonor
4 months ago
I'm a bit confused by the wording of this question. Are we supposed to choose the two best options, or just any two that could work? I want to make sure I understand the requirements before I start selecting answers.
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Krystina
4 months ago
Okay, I've got this. The outbound campaign and the prompt feature are the two correct options here. Advertising the product directly to customers is the way to go.
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Mee
4 months ago
I'm a little unsure about this one. The directory and data tables features don't seem like the obvious choices, but I want to make sure I'm not missing something. I'll need to think this through carefully.
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Erinn
5 months ago
Hmm, this seems straightforward. I think the key is to focus on the options that allow me to directly reach out to customers, like the outbound campaign and the prompt feature.
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Hillary
5 months ago
This is straightforward - the missing stage in the Information Systems Life Cycle is clearly "implementation." I'm confident that's the correct answer.
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Cyndy
5 months ago
This one seems pretty straightforward. I'm pretty sure the answer is Windows Server Update Services (WSUS), since that's the main tool used to centrally manage Microsoft security updates.
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Merilyn
1 year ago
A and B, easy peasy. Although, I'm curious, does the 'directory feature' come with a built-in teleportation device? That would really spice things up.
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Janella
1 year ago
Hmm, I'd say A and B are the way to go. Unless you want your customers to feel like they're trapped in a never-ending product pitch, that is.
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Vesta
1 year ago
B) Use the directory feature for advertising the product.
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Clemencia
1 year ago
A) Use an outbound campaign to promote the product.
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Cecilia
1 year ago
A and D, my friend. Data tables are the future of advertising, trust me. What could possibly go wrong?
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Margarita
1 year ago
Definitely go with A and C. The prompt feature is a great way to make sure customers hear about the product every time they call.
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Ling
1 year ago
C) Use the prompt feature to play the product details every time customer dials your contact center.
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Rebbecca
1 year ago
A) Use an outbound campaign to promote the product.
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Ronny
1 year ago
A and B are the correct options. Using an outbound campaign and the directory feature are effective ways to promote the product to customers.
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Margarett
1 year ago
B) Use the directory feature for advertising the product.
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Jimmie
1 year ago
A) Use an outbound campaign to promote the product.
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Maybelle
1 year ago
I think using the data tables feature for advertising the product could help us track the effectiveness of our campaign.
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Ethan
1 year ago
I feel like using the prompt feature to play the product details every time customer dials our contact center would be more engaging.
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Francisca
1 year ago
I agree with Nohemi, using the directory feature for advertising the product could also be effective.
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Nohemi
2 years ago
I think we should use an outbound campaign to promote the product.
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