Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Genesys Exam GCX-ARC Topic 3 Question 34 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 34
Topic #: 3
[All GCX-ARC Questions]

You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, C

by Catalina at Aug 27, 2024, 10:44 PM

Limited Time Offer

25%

Off

Get Premium GCX-ARC Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Merilyn
7 months ago
A and B, easy peasy. Although, I'm curious, does the 'directory feature' come with a built-in teleportation device? That would really spice things up.
upvoted 0 times
...
Janella
7 months ago
Hmm, I'd say A and B are the way to go. Unless you want your customers to feel like they're trapped in a never-ending product pitch, that is.
upvoted 0 times
Vesta
7 months ago
B) Use the directory feature for advertising the product.
upvoted 0 times
...
Clemencia
7 months ago
A) Use an outbound campaign to promote the product.
upvoted 0 times
...
...
Cecilia
7 months ago
A and D, my friend. Data tables are the future of advertising, trust me. What could possibly go wrong?
upvoted 0 times
...
Margarita
7 months ago
Definitely go with A and C. The prompt feature is a great way to make sure customers hear about the product every time they call.
upvoted 0 times
Ling
6 months ago
C) Use the prompt feature to play the product details every time customer dials your contact center.
upvoted 0 times
...
Rebbecca
7 months ago
A) Use an outbound campaign to promote the product.
upvoted 0 times
...
...
Ronny
8 months ago
A and B are the correct options. Using an outbound campaign and the directory feature are effective ways to promote the product to customers.
upvoted 0 times
Margarett
7 months ago
B) Use the directory feature for advertising the product.
upvoted 0 times
...
Jimmie
7 months ago
A) Use an outbound campaign to promote the product.
upvoted 0 times
...
...
Maybelle
8 months ago
I think using the data tables feature for advertising the product could help us track the effectiveness of our campaign.
upvoted 0 times
...
Ethan
8 months ago
I feel like using the prompt feature to play the product details every time customer dials our contact center would be more engaging.
upvoted 0 times
...
Francisca
8 months ago
I agree with Nohemi, using the directory feature for advertising the product could also be effective.
upvoted 0 times
...
Nohemi
8 months ago
I think we should use an outbound campaign to promote the product.
upvoted 0 times
...

Save Cancel