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Genesys GCX-ARC Exam - Topic 1 Question 57 Discussion

Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?
C) Divisions
A) Prompts
B) Schedule
D) Decision

Genesys GCX-ARC Exam - Topic 1 Question 57 Discussion

Actual exam question for Genesys's GCX-ARC exam
Question #: 57
Topic #: 1
[All GCX-ARC Questions]

Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?

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Suggested Answer: C

by Kati at Aug 01, 2025, 07:21 PM

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Pamella
7 months ago
Schedule doesn't group objects, so it's not that one!
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Cristina
7 months ago
Wait, are we sure about that? Sounds a bit off to me.
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Lucy
7 months ago
I'm pretty sure it's Divisions.
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Susana
7 months ago
Yeah, Divisions definitely makes sense!
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Kaitlyn
7 months ago
I thought it was Prompts at first, but Divisions fits better.
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Loren
8 months ago
I thought "Schedule" could be a possibility, but it doesn't really fit the idea of grouping like "Divisions" does.
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Barrie
8 months ago
I'm a bit confused. "Prompts" and "Decisions" seem more related to the flow of calls rather than grouping objects.
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Dorothea
8 months ago
I feel like I saw a similar question about grouping features, and "Divisions" stood out then too. It makes sense for managing different teams.
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Bernardo
8 months ago
I think the answer might be "Divisions," but I'm not entirely sure. I remember something about organizing resources in the contact center.
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Chun
8 months ago
I'm pretty confident that the answer is C. Divisions allow you to organize and separate different elements of the contact center, which is what the question is asking about.
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Aliza
9 months ago
I'm a bit confused by this question. I'm not sure if I fully understand the concept of grouping and segregating objects in a contact center. I'll have to give this some more thought.
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Mariko
9 months ago
C definitely sounds right to me. Divisions are used to manage different parts of the contact center, so that makes the most sense as the answer.
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Toshia
9 months ago
Hmm, I'm not sure about this one. I'll have to think it through carefully. Maybe I should review the material on organization features again.
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Deeanna
9 months ago
I think the answer is C. Divisions seem like the best way to group and segregate objects in a contact center.
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Katina
10 months ago
I'm not sure, but I think it could also be A) Prompts.
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Rima
10 months ago
I'm going with C) Divisions. Seems like the most logical choice to organize all those different elements.
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Fatima
11 months ago
C) Divisions for sure! It's the only option that mentions grouping and segregating objects in the contact center.
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Victor
10 months ago
Yes, Divisions is the feature that allows us to organize everything within the same organization.
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Golda
10 months ago
I agree, Divisions is the right choice for grouping and segregating objects.
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Jesusita
11 months ago
I agree with Jacqueline, Divisions make sense for grouping objects in the contact center.
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Jacqueline
11 months ago
I think the answer is C) Divisions.
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