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Genesys GCX-ARC Exam - Topic 1 Question 4 Discussion

Posted by Tawna on Mar 22, 2023 at 11:10 PM

What would you select from the Performance menu to view real-time statistics for all active campaigns?

Suggested Answer: C

https://help.mypurecloud.com/articles/outbound-campaign-details-view/

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15 comments · newest first
AN
Antione 12 months ago
I’m surprised this isn’t more straightforward!
KE
Kenneth 12 months ago
Definitely not D, that's for scheduling.
TA
Tamesha 1 year ago
Wait, is it really B? I thought it was C.
AZ
Azzie 1 year ago
Totally agree, that's where the stats are!
CA
Carrol 1 year ago
I think it's B, Campaign Management.
RA
Raina 1 year ago
I’m leaning towards Campaign Management too. It seems like the most logical choice for viewing active campaigns, but I could be wrong.
LU
Luisa 1 year ago
I’m a bit confused. I thought Schedules had something to do with timing, not performance stats. Could it be Scripts instead?
MA
Malcolm 1 year ago
I feel like I saw a question similar to this in practice, and it was definitely about real-time stats. Maybe it was Outbound Campaigns?
KA
Kati 1 year ago
I think it might be Campaign Management, but I'm not entirely sure. I remember something about it being related to tracking performance.
PH
Phuong 1 year ago
I thought Schedules was more about timing rather than performance stats. I guess I'll go with Campaign Management for now.
JA
Jarod 1 year ago
I'm leaning towards Outbound Campaigns, but I can't recall the specifics. It could also be Campaign Management.
TH
Theola 1 year ago
I feel like I saw a similar question in our practice tests. Wasn't it Scripts that showed real-time stats?
EA
Earlean 1 year ago
I think it might be Campaign Management, but I'm not entirely sure. I remember something about it being related to tracking performance.
VE
Veda 1 year ago
Interesting, I wonder if there's an issue with the field-level security. I'll take a look at that and see if that's the problem.
RU
Rusty 1 year ago
I'm feeling pretty confident about this one. The steps seem logical, and I think I can identify the right sequence.
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