Genesys GCX-ARC Exam - Topic 1 Question 4 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 4
Topic #: 1

[All GCX-ARC Questions]

What would you select from the Performance menu to view real-time statistics for all active campaigns?

AScripts

BCampaign Management

COutbound Campaigns

DSchedules

Show Suggested Answer

Suggested Answer: C

https://help.mypurecloud.com/articles/outbound-campaign-details-view/

by Tawna at Mar 22, 2023, 11:10 PM

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Antione

7 months ago

I’m surprised this isn’t more straightforward!

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Kenneth

7 months ago

Definitely not D, that's for scheduling.

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Tamesha

7 months ago

Wait, is it really B? I thought it was C.

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Azzie

7 months ago

Totally agree, that's where the stats are!

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Carrol

7 months ago

I think it's B, Campaign Management.

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Raina

8 months ago

I’m leaning towards Campaign Management too. It seems like the most logical choice for viewing active campaigns, but I could be wrong.

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Luisa

8 months ago

I’m a bit confused. I thought Schedules had something to do with timing, not performance stats. Could it be Scripts instead?

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Malcolm

8 months ago

I feel like I saw a question similar to this in practice, and it was definitely about real-time stats. Maybe it was Outbound Campaigns?

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Kati

8 months ago

I think it might be Campaign Management, but I'm not entirely sure. I remember something about it being related to tracking performance.

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Phuong

8 months ago

I thought Schedules was more about timing rather than performance stats. I guess I'll go with Campaign Management for now.

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Jarod

8 months ago

I'm leaning towards Outbound Campaigns, but I can't recall the specifics. It could also be Campaign Management.

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Theola

8 months ago

I feel like I saw a similar question in our practice tests. Wasn't it Scripts that showed real-time stats?

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Earlean

8 months ago

I think it might be Campaign Management, but I'm not entirely sure. I remember something about it being related to tracking performance.

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Veda

8 months ago

Interesting, I wonder if there's an issue with the field-level security. I'll take a look at that and see if that's the problem.

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Rusty

8 months ago

I'm feeling pretty confident about this one. The steps seem logical, and I think I can identify the right sequence.

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