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Genesys Exam GCX-ARC Topic 1 Question 28 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 28
Topic #: 1

[All GCX-ARC Questions]

Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?

APrompts

BSchedule

CDivisions

DDecision

Show Suggested Answer

Suggested Answer: A, D, E

by Ruthann at May 31, 2024, 04:24 PM

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Winfred

2 months ago

I was hoping for an option called 'Chaos', where you just throw everything into a big pile and see what happens. But I guess C) Divisions is the more professional choice.

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Amos

13 days ago

I can see the appeal of 'Chaos', but C) Divisions definitely sounds like a more structured approach.

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Ivette

15 days ago

Yeah, 'Chaos' might make things a bit too unpredictable. C) Divisions seems like a safer bet.

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France

24 days ago

I agree, 'Chaos' would have been an interesting option, but C) Divisions does sound more organized.

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Emeline

2 months ago

A) Prompts? Come on, that's for voice recordings, not organizational structure. C) Divisions is the way to go, no doubt about it.

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Teresita

1 months ago

C) Divisions make it easy to group and segregate objects within the same organization.

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Judy

1 months ago

A) I agree, Prompts are more for voice recordings, not for organizing the structure.

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Rickie

2 months ago

C) Divisions is definitely the way to go for organizing objects in the contact center.

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Evangelina

3 months ago

D) Decision? Really? That's more like the outcome, not the way to group things. C) Divisions is the clear winner here.

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Tonette

2 months ago

A) Prompts can also be used to group and segregate objects in the contact center.

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Ling

2 months ago

C) Divisions is the clear winner here.

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Sonia

3 months ago

Hmm, I was leaning towards B) Schedule, but C) Divisions makes more sense. Gotta keep those queues and campaigns tidy, you know?

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Shantell

1 months ago

Definitely, it makes it easier to manage everything in one place.

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Gerald

2 months ago

I agree, having divisions helps keep queues and campaigns tidy.

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Merri

2 months ago

Yeah, it's important to keep everything organized in the contact center.

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Sue

2 months ago

I think C) Divisions is the correct answer.

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Bev

3 months ago

I think it's C) Divisions. It sounds like the perfect way to organize all those contact center elements within the same organization.

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Norah

3 months ago

I'm not sure, but I think it could also be A) Prompts for organizing objects.

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Jina

3 months ago

I agree with Annabelle, Divisions make sense for grouping objects in the contact center.

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Annabelle

3 months ago

I think the answer is C) Divisions.

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