Genesys Exam GCX-ARC Topic 1 Question 28 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 28
Topic #: 1

Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?

APrompts

BSchedule

CDivisions

DDecision

Show Suggested Answer

Suggested Answer: A, D, E

by Ruthann at May 31, 2024, 04:24 PM

Limited Time Offer

25%

Off

Get Premium GCX-ARC Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Evangelina

12 days ago

D) Decision? Really? That's more like the outcome, not the way to group things. C) Divisions is the clear winner here.

upvoted 0 times

...

Sonia

15 days ago

Hmm, I was leaning towards B) Schedule, but C) Divisions makes more sense. Gotta keep those queues and campaigns tidy, you know?

upvoted 0 times

Merri

2 days ago

Yeah, it's important to keep everything organized in the contact center.

upvoted 0 times

...

Sue

4 days ago

I think C) Divisions is the correct answer.

upvoted 0 times

...

Bev

17 days ago

I think it's C) Divisions. It sounds like the perfect way to organize all those contact center elements within the same organization.

upvoted 0 times

...

Norah

18 days ago

I'm not sure, but I think it could also be A) Prompts for organizing objects.

upvoted 0 times

...

Jina

19 days ago

I agree with Annabelle, Divisions make sense for grouping objects in the contact center.

upvoted 0 times

...

Annabelle

22 days ago

I think the answer is C) Divisions.

upvoted 0 times

...