Genesys GCX-ARC Exam - Topic 1 Question 12 Discussion

Actual exam question for Genesys's GCX-ARC exam

Question #: 12
Topic #: 1

[All GCX-ARC Questions]

Which of the following components can be added to scripts? (Choose all that applies.)

AVisual Basic Control

BText

CCall Flow

DCheckbox

EWeb Page

FImage

Show Suggested Answer

Suggested Answer: B, D, E, F

https://help.mypurecloud.com/articles/script-components/

by Marguerita at Aug 05, 2023, 09:49 AM

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Chauncey

3 months ago

Wait, can you really add a Web Page? That seems odd!

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Tamar

3 months ago

Totally agree, Checkbox is a must-have!

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Ronna

4 months ago

Not sure about Visual Basic Control being in there.

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Alaine

4 months ago

I think Call Flow is also an option!

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Lina

4 months ago

You can definitely add Text and Images to scripts.

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Major

4 months ago

I’m pretty confident about Checkbox and Text, but I’m uncertain about the others. Did we cover Call Flow in our last session?

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Justine

4 months ago

I feel like Web Page might be an option too, but I can't recall if it was specifically mentioned in our study materials.

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Daisy

5 months ago

I remember practicing a question similar to this, and I think Text and Image were also included as components.

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Joaquin

5 months ago

I think Visual Basic Control and Checkbox are definitely options we can add to scripts, but I'm not entirely sure about Call Flow.

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Shaunna

5 months ago

I'm feeling pretty confident about this one. The benefits are reducing cost and increasing operational complexity, as well as providing lower quality service to guest users.

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Katie

5 months ago

I'm pretty confident that C is the right answer here. Variable pay is all about tying compensation to individual or company performance, not just a set salary or benefits.

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Oren

5 months ago

Insight-Led Security Analytics sounds interesting, but I'm not sure if that's the most comprehensive security model Cisco provides. I'll have to review the details.

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Harrison

5 months ago

This question seems pretty straightforward. I think the key is to focus on the "HP Instant-on Fuser technology" part and try to identify the main benefit it provides.

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Margo

5 months ago

This question seems straightforward, I think I can handle it.

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