Discuss Genesys GCX-ARC Exam Topic 1 Question 12

Which of the following components can be added to scripts? (Choose all that applies.)

Suggested Answer: B, D, E, F

https://help.mypurecloud.com/articles/script-components/

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14 comments · newest first

Chauncey 11 months ago

Wait, can you really add a Web Page? That seems odd!

Tamar 11 months ago

Totally agree, Checkbox is a must-have!

Ronna 12 months ago

Not sure about Visual Basic Control being in there.

Alaine 12 months ago

I think Call Flow is also an option!

Lina 1 year ago

You can definitely add Text and Images to scripts.

Major 1 year ago

I’m pretty confident about Checkbox and Text, but I’m uncertain about the others. Did we cover Call Flow in our last session?

Justine 1 year ago

I feel like Web Page might be an option too, but I can't recall if it was specifically mentioned in our study materials.

Daisy 1 year ago

I remember practicing a question similar to this, and I think Text and Image were also included as components.

Joaquin 1 year ago

I think Visual Basic Control and Checkbox are definitely options we can add to scripts, but I'm not entirely sure about Call Flow.

Shaunna 1 year ago

I'm feeling pretty confident about this one. The benefits are reducing cost and increasing operational complexity, as well as providing lower quality service to guest users.

Katie 1 year ago

I'm pretty confident that C is the right answer here. Variable pay is all about tying compensation to individual or company performance, not just a set salary or benefits.

Oren 1 year ago

Insight-Led Security Analytics sounds interesting, but I'm not sure if that's the most comprehensive security model Cisco provides. I'll have to review the details.

Harrison 1 year ago

This question seems pretty straightforward. I think the key is to focus on the "HP Instant-on Fuser technology" part and try to identify the main benefit it provides.

Margo 1 year ago

This question seems straightforward, I think I can handle it.

Genesys GCX-ARC Exam - Topic 1 Question 12 Discussion