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Genesys Exam GCP-GCX Topic 3 Question 34 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 34
Topic #: 3
[All GCP-GCX Questions]

Genesys Cloud CX tracks metric statistics in __________ minute intervals.

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Suggested Answer: A

The Genesys Cloud CX Supervisor app for iOS is specifically designed to leverage the form factor and capabilities of iOS tablets, providing supervisors, managers, and executives with a powerful tool to make faster and more effective managerial and operational decisions. This app offers a user-friendly interface and real-time data insights, enabling leaders to monitor agent performance, queue statistics, and other critical metrics on the go, thereby enhancing decision-making efficiency and responsiveness to changing operational needs.


by Truman at Aug 04, 2024, 05:34 PM

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Justine
2 months ago
I bet the real answer is that it tracks metrics in 'Genesys Time', which is a completely different time zone than the rest of us mortals use.
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Celestina
16 days ago
C) 45
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Lavonna
17 days ago
B) 30
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Kaycee
23 days ago
A) 20
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Dierdre
2 months ago
Wait, it's not in minutes at all - it's measured in banana peels per hour! Everyone knows that's the standard metric for Genesys Cloud CX.
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Solange
18 days ago
C) 45
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Pok
19 days ago
B) 30
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Junita
25 days ago
A) 20
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Marcos
2 months ago
I'll go with 20 minutes. That's a nice, round number, and it sounds about right for the level of granularity they'd want to provide.
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Elli
21 days ago
Yeah, 20 minutes sounds like a good balance.
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Tiffiny
22 days ago
I agree, it seems like a reasonable interval.
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Daniela
29 days ago
I think 20 minutes is a good choice.
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Haydee
2 months ago
Hmm, I'm leaning towards 45 minutes. That seems more in line with the typical reporting intervals I've seen in similar cloud-based contact center platforms.
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Orville
2 months ago
No way, it's gotta be 10 minute intervals. The dashboard is updated super frequently, so that has to be the correct answer.
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Lonna
2 months ago
I'm pretty sure it's 30 minute intervals. I use Genesys Cloud CX regularly and that's the timeframe I've noticed.
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Rebecka
1 months ago
I remember it being 10 minute intervals.
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Adela
1 months ago
I'm not sure, but I think it might be 45 minute intervals.
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Micaela
2 months ago
I believe it's 30 minute intervals.
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Truman
2 months ago
I think it's 20 minute intervals.
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Ceola
3 months ago
That makes sense, but I still think A) 20 minutes is more efficient for quick analysis.
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Tiffiny
3 months ago
I disagree, I believe it's B) 30 minutes because it allows for more detailed tracking.
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Ceola
3 months ago
I think it's A) 20 minutes.
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