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Genesys Exam GCP-GCX Topic 3 Question 34 Discussion

Actual exam question for Genesys's GCP-GCX exam
Question #: 34
Topic #: 3
[All GCP-GCX Questions]

Genesys Cloud CX tracks metric statistics in __________ minute intervals.

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Suggested Answer: A

The Genesys Cloud CX Supervisor app for iOS is specifically designed to leverage the form factor and capabilities of iOS tablets, providing supervisors, managers, and executives with a powerful tool to make faster and more effective managerial and operational decisions. This app offers a user-friendly interface and real-time data insights, enabling leaders to monitor agent performance, queue statistics, and other critical metrics on the go, thereby enhancing decision-making efficiency and responsiveness to changing operational needs.


Contribute your Thoughts:

Lonna
3 days ago
I'm pretty sure it's 30 minute intervals. I use Genesys Cloud CX regularly and that's the timeframe I've noticed.
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Ceola
11 days ago
That makes sense, but I still think A) 20 minutes is more efficient for quick analysis.
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Tiffiny
14 days ago
I disagree, I believe it's B) 30 minutes because it allows for more detailed tracking.
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Ceola
19 days ago
I think it's A) 20 minutes.
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